Area Manager - Jakarta

PT. Bangkit Lakuliner Indonesia; Pluit; On-site; IDR 90,000,000 - 150,000,000; Full time

Job summary

PT. Bangkit Lakuliner Indonesia is seeking an experienced Store Operations Manager to oversee multiple outlets in Indonesia. The role emphasizes maintaining SOPs, product quality, and inventory control across the chain.

You will lead teams, forecast weekly sales with the Supervisor, and develop improvement plans for underperforming stores while ensuring efficient budgeting and outstanding customer service.

Qualifications

• Minimum 3 years of experience in similar role in food & beverage industry.
• Experience handling more than 8 outlets.
• Strong skills in Operations Management, Sales, and Customer Service.
• Experience in stock management within the retail F&B industry.
• Knowledge of Hygiene and Safety Standards.
• Excellent leadership and interpersonal skills with the ability to manage and motivate multiple teams.

Responsibilities

• Ensure that Standard Operating Procedures (SOPs) are properly implemented, covering cleanliness and grooming standards, food presentation, and food quality.
• Ensure that all products served in the store meet the company's quality standards and are ready for sale.
• Ensure that ordering of goods and raw materials is aligned with store stock levels to maintain optimal inventory.
• Manage the operational budget and ensure the store operates efficiently, without compromising service quality or product standards.
• Conduct sales forecasting for the following week in collaboration with the Supervisor.
• Develop action plans for underperforming stores and create improvement and development strategies for stores that achieve or exceed targets.
• Prepare and submit periodic store visit reports to the Operational Manager.

Skills

Operations Management

Sales

Customer Service

Stock Management

Hygiene & Safety

Leadership

Interpersonal Skills

Education

Bachelor's degree in Food & Beverage Services Management or equivalent

Job description

Minimum 3 years of experience in similar role in food & beverage industry

Bachelor's degree in Food & Beverage Services Management or equivalent is a must.

Experienced in handling more than 8 outlets

Strong skills in Operations Management, Sales, and Customer Service.

Experience in stock management within the retail F&B industry.

Knowledge of Hygiene and Safety Standards.

Excellent leadership and interpersonal skills with the ability to manage and motivate multiple teams.

Job Descriptions:

Ensure that Standard Operating Procedures (SOPs) are properly implemented, covering cleanliness and grooming standards, food presentation, and food quality.

Ensure that all products served in the store meet the company's quality standards and are ready for sale.

Ensure that ordering of goods and raw materials is aligned with store stock levels to maintain optimal inventory.

Manage the operational budget and ensure the store operates efficiently, without compromising service quality or product standards.

Conduct sales forecasting for the following week in collaboration with the Supervisor.

Develop action plans for underperforming stores and create improvement and development strategies for stores that achieve or exceed targets.

Prepare and submit periodic store visit reports to the Operational Manager.

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