APAC Mining Tech: Customer Care & Operations Administrator

Hexagon Mining; Balikpapan; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

Hexagon Mining is seeking a Customer Care Administrator to join the Balikpapan team on a full-time, Monday–Friday basis. The role bridges sales, logistics and finance, handling orders, inquiries and invoicing to improve operational efficiency across the APAC region.

The successful candidate will manage contract administration and high-volume administration tasks with attention to detail and strong English communication, contributing to a global, customer-focused service standard.

Qualifications

• Background in contract, finance, logistics or high-volume administration.
• Experience with portals, finance and order management.
• Strong attention to detail in a high-volume environment.
• Excellent English written and verbal communication.

Responsibilities

• Order intake and quotation support.
• Contract administration and compliance checks.
• Portal administration and system upkeep.
• Finance coordination including invoice processing.

Skills

Contract management

Finance

Logistics

Portal management

Order management

High-volume administration

Job description

Hexagon Mining is seeking a Customer Care Administrator to join the Balikpapan team on a full-time, Monday–Friday basis. The role bridges sales, logistics and finance, handling orders, inquiries and invoicing to improve operational efficiency across the APAC region.

The successful candidate will manage contract administration and high-volume administration tasks with attention to detail and strong English communication, contributing to a global, customer-focused service standard.