APAC Data Center Operations Lead

NSCALE OPERATIONS APAC PTE. LTD.; Batam; On-site; IDR 240,000,000 - 420,000,000; Full time

Job summary

NSCALE OPERATIONS APAC PTE. LTD. is seeking an Infrastructure IT Operations Engineer to oversee multi-site IT infrastructure and service delivery for Batam and APAC.

You will ensure high availability, security, and performance of enterprise systems in mission-critical environments. You will lead regional IT teams and vendors, enforce operational standards, and act as the primary escalation point for IT-related matters.

Qualifications

• Bachelor degree in Information Systems/Computer Engineering or equivalent.
• At least 5+ years in IT infrastructure and operations managing regional/multi-site environments.
• Experience in Enterprise Networking and cloud platforms (AWS, Azure, GCP).
• Data Centres or high-availability environments experience preferred.
• Strong English and Bahasa Indonesia communication.

Responsibilities

• Lead day-to-day IT operations across multiple sites within the APAC region.
• Ensure high availability of enterprise IT systems and site-level infrastructure.
• Oversee network, systems, end-user computing, and on-site IT support.
• Implement and enforce IT operational standards and best practices.
• Manage regional network infrastructure (LAN/WAN, firewalls, VPNs).
• Oversee server environments (on-prem and cloud).
• Ensure reliability of monitoring, backup, disaster recovery, and security systems.
• Own regional IT service management (incident, problem, change management).
• Ensure SLAs and KPIs are consistently met.
• Act as senior escalation point for critical incidents.

Skills

English fluency

Bahasa Indonesia

Communication skills

Education

Bachelor's degree in Information Systems/Computer Engineering

Tools

Cisco

Juniper

Fortinet

AWS

Azure

GCP

Job description

NSCALE OPERATIONS APAC PTE. LTD. is seeking an Infrastructure IT Operations Engineer to oversee multi-site IT infrastructure and service delivery for Batam and APAC.

You will ensure high availability, security, and performance of enterprise systems in mission-critical environments. You will lead regional IT teams and vendors, enforce operational standards, and act as the primary escalation point for IT-related matters.