APAC Data Center Operations Leader

EdgeConneX; Desa Ciranjeng; Hybrid; IDR 804,361,000 - 1,340,602,000; Full time

Job summary

EdgeConneX is seeking a senior APAC Data Center Operations leader to own day-to-day reliability across our APAC portfolio. You will oversee uptime, SLA performance, maintenance strategy, safety, and the engineering teams delivering them from commissioning to steady state.

Based in Cyberjaya or Johor, with up to 50% travel across APAC, you will collaborate with regional managers, vendors, and customers to ensure operational readiness for new capacity and ongoing QBRs, audits, and escalations.

Qualifications

• 10+ years in critical facilities or data center operations.
• 5+ years leading multi-site operations in 24x7 environments.
• Deep MEP expertise: HV/LV, gens, UPS, cooling, BMS/EPMS, fire suppression.
• Track record delivering uptime and SLA performance.
• Experience managing regional budgets and vendor contracts.
• Experience taking capacity through commissioning to operations.
• Leadership across multiple countries or cultures; autonomous work style.
• Bachelor’s degree in electrical or mechanical engineering; relevant certifications are a plus.
• Fluent English; Bahasa Malaysia and/or Bahasa Indonesia a plus.

Responsibilities

• 100% uptime and SLA performance across APAC sites; incident command and root-cause analysis.
• Lead regional preventive-maintenance strategy via CMMS; implement MOP/SOP/EOP.
• Manage site ops teams: hiring, development, retention, and bench strength.
• Oversee vendor contracts for technical labor and maintenance; cost management.
• Own regional OPEX budget and capex proposals; pursue efficiency and resilience gains.
• Ensure readiness for new capacity: commissioning and ramp-up.
• Engage customers in QBRs and handle audits and escalations.
• Maintain safety and compliance across the region (EHS and physical security).

Skills

10+ years in critical-facilities or DC

5+ years leading multi-site ops

MEP expertise

Uptime SLA ownership

Regional ops leadership

Multi-country/cultural leadership

Electrical/Mechanical Eng degree

English fluency; Bahasa Malaysia/Indo'

Education

Bachelor’s degree in electrical or mechanical engineering

Job description

EdgeConneX is seeking a senior APAC Data Center Operations leader to own day-to-day reliability across our APAC portfolio. You will oversee uptime, SLA performance, maintenance strategy, safety, and the engineering teams delivering them from commissioning to steady state.

Based in Cyberjaya or Johor, with up to 50% travel across APAC, you will collaborate with regional managers, vendors, and customers to ensure operational readiness for new capacity and ongoing QBRs, audits, and escalations.