Data Center Security Manager - Batam

Nscale; Indonesia; On-site; IDR 250,000,000 - 450,000,000; Full time

Job summary

Nscale seeks a Site Security Manager to oversee daily physical security operations at the Batam Data Center, ensuring staff, visitors, and customers are protected. You will manage reception security, access control, visitor management and CCTV systems, coordinating with contracted security teams and reporting to security leadership.

The role requires experience in data centers or critical infrastructure, knowledge of security controls, and the ability to manage audits and security incidents with

Qualifications

• Must have experience managing contract security teams.
• Experience in data centers or critical infrastructure preferred.
• Knowledge of physical security systems and access control.
• Experience coordinating visitor and customer security requirements.
• Experience supervising reception operations and ensuring security compliance.
• ISO 27001 or SOC 2 awareness helpful.

Responsibilities

• Manage all physical security operations at Batam site.
• Ensure security standards are consistently maintained.
• Conduct routine inspections of security controls.
• Ensure compliance with site procedures.
• Manage the Securitas security contract.
• Supervise daily performance of security officers.
• Conduct performance reviews and service meetings.
• Ensure contractual service levels are achieved.
• Oversee visitor registration and identity verification.
• Maintain visitor records.
• Coordinate VIP visits and government delegations.
• Ensure CCTV, access control and intrusion systems remain operational.
• Conduct security inspections and coordinate remedial actions.
• Support audits (ISO 27001/SOC 2) and security documentation.
• Assist customer security audits and compliance with client standards.

Skills

Contract security management

Data center security

Physical security systems

Visitor management

Reception operations

Security auditing

ISO27001/SOC2 knowledge

Job description

About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.

About The Role

The Site Security Manager is responsible for the daily management of all physical security operations at the Batam Data Center. The role ensures that security services meet Nscale standards while maintaining a secure environment for staff, contractors, visitors and customers. The Site Security Manager oversees reception security, visitor management, access control, security patrols and operational readiness while acting as the primary point of contact for day-to-day site security matters.

Responsibilities:

• Manage all physical security operations at Batam
• Ensure security standards are consistently maintained
• Conduct routine inspections of security controls
• Ensure compliance with site procedures

• Manage the Securitas security contract
• Supervise daily performance of security officers
• Conduct performance reviews and service meetings
• Ensure contractual service levels are achieved

• Ensure reception operates professionally and securely
• Oversee visitor registration and identity verification
• Ensure visitor escorts are available where required
• Maintain visitor records

• Ensure customer visits are coordinated securely
• Ensure contractor access follows approved procedures
• Support VIP visits and government delegations

• Ensure CCTV, access control and intrusion detection systems remain operational
• Conduct physical security inspections
• Report defects and coordinate remedial actions
• Verify perimeter security standards

• Coordinate responses to on-site security incidents
• Liaise with emergency services
• Conduct investigations into physical security events

• Support ISO 27001 and SOC 2 audits
• Maintain site security documentation
• Support customer security audits
• Ensure compliance with customer physical security standards

About You

Required

• Experience managing contract security teams
• Experience within data centers or critical infrastructure
• Knowledge of physical security systems
• Experience managing visitors and customer security requirements
• Experience supervising reception operations
• Security auditing experience
• ISO 27001 or SOC 2 knowledge
• Experience supporting government or hyperscale customer environments

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