Agent Contact Center English (Live Chat)

PT Transcosmos Indonesia; Kota Semarang; On-site; IDR 39,060,000 - 61,380,000; Full time

Job summary

PT Transcosmos Indonesia is seeking an Agent Contact Center English (Live Chat) in Semarang to handle customer complaints and provide information via Live Chat. Fresh graduates are welcome to apply, with min D3 in literature and strong English proficiency.

The role requires willingness to work in shifts and to be placed in Semarang. The company offers opportunities in omni-channel contact center services as part of a Global Digital Transformation Partner network, with a focus on customer

Qualifications

• Educational background min D3 in literature.
• Fresh graduates are welcome to apply.
• Active and good communication in English.
• Have certificate for English TOEFL or IELTS min level B2.
• Willing to work on shifting.
• Willing to place in Semarang.

Responsibilities

• Handling customer's complaints and provide information by Live Chat.
• Make reports on customer complaints and follow-up actions to solve the problem.

Skills

English communication

Customer service

Education

D3 in literature

Job description

Agent Contact Center English (Live Chat)

Handling customer's complain and give information by Live Chat.

Make reports on customer complaints and follow-up actions to solve the problem

Requirements

Educational Background Min D3 all literature

Fresh Graduate are welcome to apply

Active and Good communication in English

Have certificate for english Toefl or IELTS min level B2

Willing to work on shifting

Willing to place in Semarang

Can join as soon as possible

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years of experience do you have in the Call Center Industry?
• Which of the following languages are you fluent in?
• Have you completed an English language proficiency certification?

Facilities Management & Outsourced Services 1,001-5,000 employees

PT Transcosmos Indonesia, a joint venture between Transcosmos Inc. and CBN (a member of the Salim Group), is a Global Digital Transformation Partner in Customer Experience Solutions and Digital Marketing Solutions.

We offer integrated services including Omni Channel Contact Center & Business Process Outsourcing from Bank & Finance, Social Networking Services, E-Commerce or Digital Marketing Services like Website & Apps Development, Digital Ads & KOL, and Social Media Management.

At TCID, we combine skilled professionals with cutting-edge technology to deliver exceptional services.

PT Transcosmos Indonesia, a joint venture between Transcosmos Inc. and CBN (a member of the Salim Group), is a Global Digital Transformation Partner in Customer Experience Solutions and Digital Marketing Solutions.

We offer integrated services including Omni Channel Contact Center & Business Process Outsourcing from Bank & Finance, Social Networking Services, E-Commerce or Digital Marketing Services like Website & Apps Development, Digital Ads & KOL, and Social Media Management.

At TCID, we combine skilled professionals with cutting-edge technology to deliver exceptional services.

PT Transcosmos Indonesia, a joint venture between Transcosmos Inc. and CBN (a member of the Salim Group), is a Global Digital Transformation Partner in Customer Experience Solutions and Digital Marketing Solutions.

We offer integrated services including Omni Channel Contact Center & Business Process Outsourcing from Bank & Finance, Social Networking Services, E-Commerce or Digital Marketing Services like Website & Apps Development, Digital Ads & KOL, and Social Media Management.

At TCID, we combine skilled professionals with cutting-edge technology to deliver exceptional services.

What can I earn as a Call Centre Operator