Japanese Speaker

Transcosmos; Jakarta Utara; Sur place; IDR 167 400 000 - 279 000 000; Plein temps

Résumé du poste

Transcosmos Indonesia is seeking a proactive project coordinator to work with our digital team and Japanese clients. You will understand requirements and prepare timelines and estimates in English, Japanese and Bahasa, ensuring clarity across stakeholders.

You will support cross-functional teams, monitor milestones, report progress to the manager, and help manage budgets on offshore projects, driving on-time delivery and client satisfaction.

Responsabilités

• Understand client requirements and prepare estimates and timelines for digital projects, presenting them to clients in English/Japanese/Bahasa.
• Support cross-functional teams (design, technology, etc.) in the delivery of each project for the agency and our teams.
• Manage relationship with our team and clients from approval to launch by conducting regular calls, monitoring and escalating project risks, seeking client feedback, making modifications to deliverables and processes to ensure client satisfaction.
• Communicate and track project milestones, monitor progress for all team members against each plan and adjusting schedules as needed.
• Collect, analyze data and generate project reports needed in Japanese.
• Report all project progress to Manager.
• Conduct budget management on each offshore project handled on system.

Description du poste

• Work with the digital team and the clients from Japan in Japanese.
• Understand the client’s requirements and prepare estimates and timelines for Digital projects, presenting them to clients what necessary in English/Japanese/Bahasa.
• Support cross functional teams (design, technology, etc.) in the delivery of each project for the agency and our teams.
• Manage relationship with our team and clients from approval to launch by conducting regular calls, monitoring and escalating project risks, seeking client feedback, making modifications to deliverable and processes to ensure client satisfaction.
• Communicate and track project milestones, monitor progress for all team members against each plan and adjusting schedules as needed.
• Collect, analyze data and generate project’s reports needed in Japanese.
• Report all project progress to Manager.
• Conduct budget management on each offshore project handled on system.

Facilities Management & Outsourced Services 1,001-5,000 employees

PT Transcosmos Indonesia, a joint venture between Transcosmos Inc. and CBN (a member of the Salim Group), is a Global Digital Transformation Partner in Customer Experience Solutions and Digital Marketing Solutions.

We offer integrated services including Omni Channel Contact Center & Business Process Outsourcing from Bank & Finance, Social Networking Services, E-Commerce or Digital Marketing Services like Website & Apps Development, Digital Ads & KOL, and Social Media Management.

At TCID, we combine skilled professionals with cutting-edge technology to deliver exceptional services.

PT Transcosmos Indonesia, a joint venture between Transcosmos Inc. and CBN (a member of the Salim Group), is a Global Digital Transformation Partner in Customer Experience Solutions and Digital Marketing Solutions.

We offer integrated services including Omni Channel Contact Center & Business Process Outsourcing from Bank & Finance, Social Networking Services, E-Commerce or Digital Marketing Services like Website & Apps Development, Digital Ads & KOL, and Social Media Management.

At TCID, we combine skilled professionals with cutting-edge technology to deliver exceptional services.