English Live Chat Agent — Customer Care & Solutions
PT Transcosmos Indonesia
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Job summary
PT Transcosmos Indonesia is seeking an Agent Contact Center English (Live Chat) in Semarang to handle customer complaints and provide information via Live Chat. Fresh graduates are welcome to apply, with min D3 in literature and strong English proficiency.
The role requires willingness to work in shifts and to be placed in Semarang. The company offers opportunities in omni-channel contact center services as part of a Global Digital Transformation Partner network, with a focus on customer
Qualifications
- Educational background min D3 in literature.
- Fresh graduates are welcome to apply.
- Active and good communication in English.
- Have certificate for English TOEFL or IELTS min level B2.
- Willing to work on shifting.
- Willing to place in Semarang.
Responsibilities
- Handling customer's complaints and provide information by Live Chat.
- Make reports on customer complaints and follow-up actions to solve the problem.
Skills
Education
Job description
PT Transcosmos Indonesia is seeking an Agent Contact Center English (Live Chat) in Semarang to handle customer complaints and provide information via Live Chat. Fresh graduates are welcome to apply, with min D3 in literature and strong English proficiency.
The role requires willingness to work in shifts and to be placed in Semarang. The company offers opportunities in omni-channel contact center services as part of a Global Digital Transformation Partner network, with a focus on customer
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