Admin Operation Control

Balance Innovations; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Brink’s is seeking an Operational Monitoring role in Medan to monitor daily activities, ensure SOP adherence, and validate data across field teams. The position involves incident tracking, coordinating cross‑team communications, and preparing daily to monthly reports.

A focus on data accuracy and process integrity is essential. Join a global leader in secure logistics and cash management, contributing to continuous improvement and compliance with internal SOPs while supporting internal audits

Responsibilities

• Monitoring Operasional
• Memantau aktivitas operasional harian (ATM, cash, layanan, dll)
• Memastikan semua proses berjalan sesuai SOP
• Kontrol & Validasi Data
• Mengecek keakuratan data operasional
• Validasi laporan dari tim lapangan / unit lain
• Incident Tracking
• Mencatat dan memonitor setiap gangguan atau masalah
• Follow-up sampai issue selesai
• Koordinasi Antar Tim
• Berkomunikasi dengan tim: Monitoring ATM FLM / teknisi CPC (cash processing)
• Menjadi penghubung antar divisi
• Pembuatan Laporan Report harian, mingguan, bulanan
• Analisis performa operasional
• Compliance & SOP Control
• Memastikan semua aktivitas sesuai prosedur
• Membantu audit internal

Job description

Build a Career with Purpose at Brink’s

• Monitoring Operasional
• Memantau aktivitas operasional harian (ATM, cash, layanan, dll)
• Memastikan semua proses berjalan sesuai SOP
• Kontrol & Validasi Data
• Mengecek keakuratan data operasional
• Validasi laporan dari tim lapangan / unit lain
• Incident Tracking
• Mencatat dan memonitor setiap gangguan atau masalah
• Follow-up sampai issue selesai
• Koordinasi Antar Tim
• Berkomunikasi dengan tim: Monitoring ATM FLM / teknisi CPC (cash processing)
• Menjadi penghubung antar divisi
• Pembuatan Laporan Report harian, mingguan, bulanan
• Analisis performa operasional
• Compliance & SOP Control
• Memastikan semua aktivitas sesuai prosedur
• Membantu audit internal

For over 165 years, Brink’s has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve—powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink’s partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind. At Brink’s, we operate in more than 100 countries, across cultures and languages, yet we’re one team—committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. No matter which business area or country you are located, Brink’s offers a place to build a meaningful career. Here, you’ll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what’s right, working together, and striving for excellence. If you’re looking for a career that combines purpose with performance, Brink’s is the place for you.

Brink’s is proud to be an equal opportunity employer. If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know—we’re here to support you every step of the way.