Admin Ops Control

Balance Innovations; Batam; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

Brink’s di Batam mencari tenaga operasional untuk memantau kegiatan harian tim CIT (pergerakan kru, jadwal, dan status delivery/pickup) serta memastikan kepatuhan terhadap SOP dan SLA. Tugas meliputi input, pembaruan, dan validasi data operasional ke dalam sistem serta pelaporan rutin secara harian, mingguan, dan bulanan.

Posisi ini menekankan akurasi data, keamanan informasi, dan koordinasi lintas tim (CIT, FLM, pihak terkait) untuk kelancaran operasional serta penanganan kendala secara efisien.

Responsibilities

• Memantau operasional harian tim CIT (pergerakan kru, jadwal, status delivery/pickup) sesuai SOP/SLA.
• Input, update, dan validasi data operasional ke sistem.
• Mengontrol dan mencocokkan data transaksi (cash in/out) dengan laporan lapangan.
• Menangani kendala operasional dan melakukan eskalasi bila perlu.
• Koordinasi lintas tim (CIT, FLM, pihak terkait) untuk kelancaran operasional.
• Kontrol kelengkapan dokumen operasional (manifest, BA, dll).
• Menyusun dan mengirimkan laporan operasional secara berkala (harian/mingguan/bulanan).
• Menjaga akurasi data dan kerahasiaan/keamanan operasional

Job description

Melakukan monitoring operasional harian tim CIT (pergerakan crew, jadwal, dan status delivery/pickup). Memastikan seluruh aktivitas berjalan sesuai SOP dan SLA yang ditetapkan. Menginput, mengupdate, dan memvalidasi data operasional ke dalam sistem. Mengontrol dan mencocokkan data transaksi (cash in/out) dengan laporan dari tim lapangan. Menangani dan menindaklanjuti kendala operasional serta melakukan eskalasi jika diperlukan. Berkoordinasi dengan tim internal (CIT, FLM, dan pihak terkait) untuk kelancaran operasional. Melakukan kontrol terhadap kelengkapan dokumen operasional (manifest, BA, dll). Menyusun dan mengirimkan laporan operasional secara berkala (harian/mingguan/bulanan). Memastikan akurasi data dan ketepatan waktu reporting. Menjaga kerahasiaan dan keamanan data operasional.

Build a Career with Purpose at Brink’s

For over 165 years, Brink’s has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve—powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink’s partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind. At Brink’s, we operate in more than 100 countries, across cultures and languages, yet we’re one team—committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. No matter which business area or country you are located, Brink’s offers a place to build a meaningful career. Here, you’ll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what’s right, working together, and striving for excellence. If you’re looking for a career that combines purpose with performance, Brink’s is the place for you.

Brink’s is proud to be an equal opportunity employer. If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know—we’re here to support you every step of the way.