Account Optimization Manager (Hotels)

HBX Group; Provinsi Bali; On-site; IDR 40,000,000 - 60,000,000; Full time

Job summary

HBX Group in Bali seeks an experienced candidate to manage hotel partners, enhancing product competitiveness and commercial performance. You will negotiate contracts and use data insights to prioritise actions that maximize revenue opportunities.

The ideal candidate has a strong background in contracting within the hospitality or travel sector, excellent negotiation skills, and the ability to manage multiple suppliers effectively. Join us to drive innovation in the travel industry through diversity and inclusivity.

Qualifications

• Experience in contracting, commercial or supplier management, preferably in hospitality/travel.
• Strong negotiation and influencing skills required.
• Ability to interpret performance insights and a data-driven mindset.

Responsibilities

• Manage hotel supplier portfolio to improve product competitiveness and performance.
• Renegotiate contracting conditions to optimise rates and availability.
• Use data to prioritise actions and drive commercial outcomes.

Skills

Contracting experience

Strong negotiation skills

Data interpretation

Stakeholder management

Multi-supplier management

Attention to detail

Job description

About Us

HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together global and local brands in accommodation, transport, activities and payments, serving 300,000 hotels and 60,000 hard‑to‑reach, high‑value clients across 140 source markets. Tech-driven with a customer‑first mindset, our commercial teams and talented HBX people are the heart of what makes us unique. At HBX, we believe that tech + data + people set us apart, supported by our “global approach, local touch” philosophy

Job Summary

This role manages a portfolio of hotel partners to enhance product competitiveness, availability, and overall commercial performance. Working within a collaborative commercial team, the role drives supplier engagement, optimises contracting conditions, and uses data insights to prioritise actions and maximise revenue opportunities.

Responsibilities

• Renegotiate contracting conditions to optimise rates, availability, offers, and system accuracy
• Manage hotel supplier portfolio to improve product competitiveness and performance
• Use data and dashboards to prioritise actions and drive commercial outcomes
• Secure additional availability and offers directly from suppliers and ensure system loading
• Maintain proactive, day‑to‑day engagement with hotel partners
• Collaborate closely with Contracting Manager, sharing insights, strategies, and priorities
• Drive efficient ways of working across commercial processes

Skills & Experience

• Experience in contracting, commercial, or supplier management (hospitality/travel preferred)
• Strong negotiation and influencing skills
• Data‑driven mindset with ability to interpret performance insights
• Strong stakeholder management and communication skills
• Ability to manage multiple suppliers and priorities effectively
• Proactive, results‑oriented approach with strong attention to detail

At HBX Group, we believe that diversity drives innovation and makes travel a force for good.

We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.