Account Manager - MICE (tiketPlus)

tiket.com; Jakarta Pusat; Vor Ort; IDR 240.000.000 - 480.000.000; Vollzeit

Zusammenfassung

tiket.com is seeking a motivated MICE Account Manager to drive revenue by acquiring new clients and managing end-to-end sales processes in Jakarta. You will maintain strong relationships with existing customers and collaborate with operations, product, and finance to ensure seamless delivery of MICE solutions.

Ideal candidates have 4+ years of sales or account management experience, a strong MICE background, and excellent communication and negotiation skills.

Qualifikationen

• Bachelor’s degree in Business, Marketing, Hospitality, or a related field.
• Min 4 years of experience in sales, business development, or account management, preferably within the Offline Travel Agency.
• Familiarity with the MICE industry (especially Tours), including different event types, target markets, and the sales process.
• Proven track record of achieving sales targets and building strong client relationships.
• Able to travel for client meetings and industry events as required.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Strong self-motivation, drive, and a results-oriented mindset.
• Ability to work independently and as part of a collaborative team.
• Proficient in using systems and other sales-related tools.
• Highly customer-focused with a passion for delivering exceptional service and solutions.

Aufgaben

• Identify, approach, and acquire new MICE clients to achieve predetermined sales targets.
• Design and implement strategic sales plans to expand the customer base and strengthen market presence.
• Own the full sales cycle, from prospecting and client engagement through negotiation and deal closure.
• Act as the main point of contact for clients, ensuring clear communication and high service quality.
• Build and maintain long‑term client relationships by providing ongoing support, insights, and solutions aligned with client needs.
• Monitor, track, and analyze client performance, including revenue contribution and engagement trends.
• Prepare and submit regular sales performance reports and pipeline updates to the direct superior.
• Collaborate with internal teams (operations, product, finance) to ensure seamless delivery of MICE solutions.
• Perform other duties and assignments as required by management to support business objectives.

Kenntnisse

Sales experience

Client relationship management

Communication skills

Negotiation skills

Presentation skills

Self-motivation

Ausbildung

Bachelor’s degree in Business, Marketing, Hospitality, or a related field

Tools

CRM tools

Jobbeschreibung

n As a leading OTA business, tiket.com is expanding its offerings with the launch of tiketplus. This new product, operated under our sister company PT Promoland Indowisata, is seeking a highly motivated Account Manager (MICE) to join its dynamic team.MICE Account Manager is responsible for driving revenue growth by acquiring new clients, managing end-to-end sales processes, and maintaining strong relationships with existing customers. This role plays a key part in expanding the company’s MICE business footprint, ensuring sustainable sales performance, and delivering excellent client experience.

Your main duties in flying with us:

• Identify, approach, and acquire new MICE clients to achieve predetermined sales targets.
• Design and implement strategic sales plans to expand the customer base and strengthen market presence.
• Own the full sales cycle, from prospecting and client engagement through negotiation and deal closure.
• Act as the main point of contact for clients, ensuring clear communication and high service quality.
• Build and maintain long‑term client relationships by providing ongoing support, insights, and solutions aligned with client needs.
• Monitor, track, and analyze client performance, including revenue contribution and engagement trends.
• Prepare and submit regular sales performance reports and pipeline updates to the direct superior.
• Collaborate with internal teams (operations, product, finance) to ensure seamless delivery of MICE solutions.
• Perform other duties and assignments as required by management to support business objectives.

Mandatory belongings that you must prepare:

• Bachelor’s degree in Business, Marketing, Hospitality, or a related field
• Min 4 years of experience in sales, business development, or account management, preferably within the Offline Travel Agency
• Familiarity with the MICE industry (especially Tours), including different event types, target markets, and the sales process.
• Proven track record of achieving sales targets and building strong client relationships.
• Able to travel for client meetings and industry events as required.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Strong self‑motivation, drive, and a results‑oriented mindset.
• Ability to work independently and as part of a collaborative team.
• Proficient in using systems and other sales‑related tools.
• Highly customer‑focused with a passion for delivering exceptional service and solutions.

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