Account Manager (Mekari Expense)

Mekari; Indonesia; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

Mekari is Indonesia's leading SaaS company seeking a result-oriented Sales/BD/Acct role to manage renewals and expansions for existing SMB clients using Mekari Expense. You will drive adoption of spend management features and coordinate with internal teams for marketing and cross-sell initiatives.

You will conduct live demonstrations, present to finance stakeholders, and handle renewal emails, quotations, invoices, and card allocation tasks. Fluency in English and Bahasa Indonesia is required.

Qualifications

• Bachelor’s degree holder with business or related focus preferred.
• Minimum 1 year of SaaS/Tech sales or account management experience.
• Proficient with Microsoft Office and G Suite.
• Strong communication with finance stakeholders and decision-makers.
• Data-driven mindset for client retention and renewal.

Responsibilities

• Manage end-to-end renewal and expansion for existing SMB clients.
• Drive adoption and cross-sell campaigns for Mekari Expense.
• Demonstrate product features and conduct training for clients.
• Handle renewal emails, quotations, and invoices.
• Coordinate with product and marketing teams for campaigns.

Skills

Sales/BD/Acct mgmt exp

English & Bahasa Indonesia

Negotiation skills

Analytical thinking

Microsoft Office

G Suite

Education

Bachelor’s degree from any major

Tools

Microsoft Office

G Suite

Job description

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses. In our 10+ years of journey we have reached over 3 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard.

Job Description

Manage end-to-end product renewal and expansion for existing SMB clients using Mekari Expense. Drive adoption and usage of spend management features, including reimbursement workflows, corporate cards, and business expense tracking. Work closely with the internal team to create and execute marketing and cross-sell campaigns to boost product expansion & renewal. Conduct live product demonstrations and feature training to existing clients, showcasing expense policy controls and budget management. Continually gather feedback on expense workflows and corporate card usage from clients, then work directly with our product team to provide input on the product roadmap. Handle administrative duties e.g., renewal emails, quotations, invoices, card allocation requests, and weekly reports.

Requirements

• Bachelor’s degree from any major.
• Min 1 year of experience as Sales/Business Development/Account Executive/Account Manager or related roles in a SaaS/Tech company.
• Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite).
• Comfortable and confident presenting to finance stakeholders and corporate decision-makers (Finance Managers, Controllers, and CFOs).
• Strong analytical, negotiation, and problem-solving skills with a data-driven approach to client retention.
• Excellent multitasking, organization, and time management abilities.
• Fluent in verbal and written English and Bahasa Indonesia.
• Solid understanding of corporate spend management, reimbursement workflows, corporate cards, or general SaaS renewal processes.
• Continuous alignment with current corporate finance, business, and fintech trends.
• Able to thrive and maintain performance in a fast-paced environment under pressure.
• Prior exposure to accounting platforms, ERP software, or spend management solutions is preferred.

Don't forget to check our Recruitment FAQ at bit.ly/FAQ Mekari HiringENG or bit.ly/FAQ Mekari HiringINA to find the answers to commonly asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!