Account Manager - Jakarta

Magada Tirta Amerta; Jakarta Pusat; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Magada Tirta Amerta is seeking an entry-level Operational Support / Account Manager Assistant in Jakarta. Fresh graduates are welcome to apply to assist Account Managers and resolve issues for commercial merchants.

You will conduct market research, analyze data, and support process improvements to enhance efficiency and customer satisfaction. Proficiency in MS Office and Google Workspace is desired, with strong communication skills.

Qualifications

• Fresh graduates are welcome to apply.
• Experience in account management, customer support, or related fields is a plus.
• Familiarity with the commercial merchant landscape and industry players is a plus.
• Strong written and verbal communication skills.
• Ability to analyze data and market trends to derive insights.

Responsibilities

• Operational Support: Assist Account Managers and resolve merchant issues promptly.
• Market Research: Gather insights on industry trends and opportunities for clients.
• Operational Excellence: Support process improvements to boost efficiency and customer satisfaction.

Skills

Account management

Customer support

Data analysis

Communication

Market research

Tools

MS Office

Google Workspace

Job description

PT. MAGADA TIRTA AMERTA founded in 2014, and has been in manpower business since 2017, with projects spread throughout Indonesia. Through our journey we have sharpen our skills and experience to fulfil the client's needs.

OUR SERVICE

• MANPOWER SERVICE
• BELOW THE LINE ACTIVATION
• ACQUISITION EXPERT Job Description: Job Desc:
• Operational Support: Provide exceptional operational support to Account Managers, assisting them in resolving issues promptly and ensuring a seamless experience for our commercial merchants.
• Market Research: Conduct in-depth market research to gather insights into industry trends, competitor activities, and emerging opportunities. Translate this research into actionable recommendations for our clients.
• Operational Excellence: Collaborate with cross-functional teams to identify and implement process improvements that enhance operational excellence, efficiency, and customer satisfaction.

Requirements

• Fresh graduates are welcome to apply!
• Experience in account management, customer support, or a related field in the commercial merchant industry.
• Familiarity with the commercial merchant landscape, including industry players, challenges, and opportunities.
• Experience with Ms Office and Google Workspace is desired.
• A strong commitment to providing outstanding customer service and support to our commercial merchants.
• Demonstrated ability to analyze data and market trends, deriving meaningful insights to drive decision-making.
• Excellent written and verbal communication skills, with the ability to interact professionally with clients and internal teams.
• Number of candidates required: 1 (one) person