Account Manager (IT)

PT Bumi Amartha Teknologi Mandiri; Kemayoran; On-site; IDR 216,000,000 - 384,000,000; Full time

Job summary

PT Bumi Amartha Teknologi Mandiri is seeking an IT sales account manager in Jakarta to oversee assigned clients, negotiate contracts, and maximize client satisfaction while delivering tailored IT solutions.

You will develop knowledge of the client's IT environment, identify business requirements, and match IT structures to needs. Collaboration with engineers and cross-team coordination will be essential for on-time delivery and trusted advisor relationships.

Qualifications

• Background in sales and information technology with minimum 3 years of experiences.
• Ability to consult clients on applications and processes.
• Ability to tie IT strategy to business goals by understanding the clients' business needs, management structure, and IT budgeting process
• Excellent communication skills with the ability to interact with C-level resources and their staff
• Able to thrive in environments with ambiguity, multiple priorities, and changing client needs
• Energetic self-starter with the desire and ability to grow in the position
• Ability to work autonomously and as part of a team to determine work priorities, proposals, timelines, and changing work demands
• Ability to work collaboratively and effectively in a cross-team environment to support the client

Responsibilities

• Responsible for IT sales account management for assigned clients, including negotiating contracts and agreements to maximize client satisfaction
• Develop and maintain knowledge of the client's IT environment using knowledge and understanding of small and medium business IT challenges and solutions
• Identify current and future client business requirements and match their IT structure to these needs.
• Collaborate with Engineers to design comprehensive IT solutions to meet client goals and objectives
• Act as a liaison between the client, sales, and service delivery to ensure projects are completed on time and efficiently
• Effectively communicate to IT decision-makers the business impact of technology and the benefits of recommended solutions
• Conduct Strategic Business Review meetings with executives
• Act as the first point of contact for all matters specific to assigned clients and respond to customer needs, questions, issues, and service opportunities
• Build and maintain relationships with clients that foster your role as a trusted strategic technology consultant/advisor
• Own end-to-end client satisfaction

Skills

Sales background

IT knowledge

Client consultation

Communication skills

C-level interaction

Job description

• Responsible for IT sales account management for assigned clients, including negotiating contracts and agreements to maximize client satisfaction


• Develop and maintain knowledge of the client's IT environment using knowledge and understanding of small and medium business IT challenges and solutions


• Identify current and future client business requirements and match their IT structure to these needs.


• Collaborate with Engineers to design comprehensive IT solutions to meet client goals and objectives


• Act as a liaison between the client, sales, and service delivery to ensure projects are completed on time and efficiently


• Effectively communicate to IT decision-makers the business impact of technology and the benefits of recommended solutions


• Conduct Strategic Business Review meetings with executives


• Act as the first point of contact for all matters specific to assigned clients and respond to customer needs, questions, issues, and service opportunities


• Build and maintain relationships with clients that foster your role as a trusted strategic technology consultant/advisor


• Own end-to-end client satisfaction

Job Description

• Responsible for IT sales account management for assigned clients, including negotiating contracts and agreements to maximize client satisfaction


• Develop and maintain knowledge of the client's IT environment using knowledge and understanding of small and medium business IT challenges and solutions


• Identify current and future client business requirements and match their IT structure to these needs.


• Collaborate with Engineers to design comprehensive IT solutions to meet client goals and objectives


• Act as a liaison between the client, sales, and service delivery to ensure projects are completed on time and efficiently


• Effectively communicate to IT decision-makers the business impact of technology and the benefits of recommended solutions


• Conduct Strategic Business Review meetings with executives


• Act as the first point of contact for all matters specific to assigned clients and respond to customer needs, questions, issues, and service opportunities


• Build and maintain relationships with clients that foster your role as a trusted strategic technology consultant/advisor


• Own end-to-end client satisfaction

Minimum Qualifications

• Background in sales and information technology with minimum 3 years of experiences


• Ability to consult clients on applications and processes


• Ability to tie IT strategy to business goals by understanding the clients' business needs, management structure, and IT budgeting process


• Excellent communication skills with the ability to interact with C-level resources and their staff


• Able to thrive in environments with ambiguity, multiple priorities, and changing client needs


• Energetic self-starter with the desire and ability to grow in the position


• Ability to work autonomously and as part of a team to determine work priorities, proposals, timelines, and changing work demands


• Ability to work collaboratively and effectively in a cross-team environment to support the client

Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at \"AMARTEK\" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry.

As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services.

At \"AMARTEK\", we guarantee rapid, reliable and robust information technology solutions that work.

Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at \"AMARTEK\" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry.

As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services.

At \"AMARTEK\", we guarantee rapid, reliable and robust information technology solutions that work.