Account Manager

Cheil Indonesia; Jakarta Utara; On-site; IDR 240,000,000 - 360,000,000; Full time

Job summary

Cheil Indonesia is seeking an experienced Account Manager to lead client servicing, manage relationships, and drive campaign execution across digital channels in Jakarta. You will coordinate with creative, media, and strategy teams, monitor campaign performance, and identify opportunities for account growth in a fast-paced environment.

Applicants should have a bachelor’s degree and at least five years of relevant experience, with strong English communication and the ability to work across

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or related field.
• Minimum 5 years of experience in account management, client servicing, digital marketing, or a related field.
• Strong understanding of social media platforms such as Instagram, TikTok, YouTube, Facebook, X, and LinkedIn.
• Strong client management, communication, coordination, and organizational skills.

Responsibilities

• Manage day-to-day client relationships and serve as the main point of contact
• Lead campaign execution, timelines, deliverables, and overall project coordination
• Develop briefs, project plans, reports, and campaign trackers
• Support digital and social media campaign planning and execution
• Monitor campaign performance and provide insights and recommendations
• Identify client needs and translate them into actionable campaign solutions
• Coordinate with creative, media, strategy, and other internal teams to deliver projects
• Manage multiple projects and priorities while ensuring quality and timely delivery
• Support account growth by identifying opportunities and proposing relevant solutions

Skills

Account management

Client servicing

Digital marketing

Social media

English communication

Education

Bachelor’s degree in Marketing/Communications/Business

Tools

Microsoft Office

Google Workspace

Job description

Overview

The Account Manager role requires strong experience in client servicing, account management, or digital marketing, with the ability to manage client relationships, lead campaign execution, and ensure projects are delivered effectively and on time.

Key Responsibilities

• Manage day-to-day client relationships and serve as the main point of contact
• Lead campaign execution, timelines, deliverables, and overall project coordination
• Develop briefs, project plans, reports, and campaign trackers
• Support digital and social media campaign planning and execution
• Monitor campaign performance and provide insights and recommendations
• Identify client needs and translate them into actionable campaign solutions
• Coordinate with creative, media, strategy, and other internal teams to deliver projects
• Manage multiple projects and priorities while ensuring quality and timely delivery
• Support account growth by identifying opportunities and proposing relevant solutions

Requirements

• Bachelor’s degree in Marketing, Communications, Business, or related field
• Minimum 5 years of experience in account management, client servicing, digital marketing, or a related field
• Strong understanding of social media platforms such as Instagram, TikTok, YouTube, Facebook, X, and LinkedIn
• Strong client management, communication, coordination, and organizational skills
• Able to manage multiple projects and work effectively with cross-functional teams
• Strong problem-solving and project management skills
• Proficient in Microsoft Office and Google Workspace
• Good English communication skills, both written and verbal
• Able to work in a fast-paced and dynamic environment