Account Manager

PT Infracom Technology; Jakarta Pusat; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

PT InfraCom Technology in Jakarta Pusat is seeking a results-oriented Account Manager to strengthen relationships with existing clients and grow new business in IT. You will drive customer satisfaction, manage the sales cycle, prepare quotations, and coordinate with internal teams to ensure timely delivery and quality.

The role requires a Bachelor's degree in Business or related field and 1–2 years of IT experience, with strong communication, negotiation, and CRM skills. Mandarin is a plus.

Qualifications

• Bachelor's degree in Business, Marketing, Management, or a related field.
• 1–2 years of experience in Sales or Account Management, preferably within the IT industry.
• Basic understanding of the sales process, sales pipeline management, and commercial negotiations.
• Strong communication, negotiation, presentation, and relationship-building skills.
• Familiarity with CRM tools and sales management systems.
• Analytical, solution-oriented, adaptable, and able to work in a fast-paced environment.
• Strong organizational skills with the ability to manage multiple clients and priorities.
• Able to collaborate effectively with cross-functional teams.
• Proficiency in Mandarin is an advantage.

Responsibilities

• Build and maintain relationships with existing clients to drive customer satisfaction, retention, and long-term growth.
• Identify new business opportunities, develop sales strategies, and achieve assigned sales targets.
• Prepare quotations, negotiate pricing and commercial terms, and follow up on sales opportunities.
• Manage the sales cycle from lead identification and opportunity development through proposal submission, negotiation, and deal closure.
• Coordinate with internal teams to monitor project delivery, ensuring timelines, requirements, and quality standards are met.
• Manage sales documentation, quotations, invoicing coordination, and accounts receivable follow-up.
• Monitor sales performance, maintain accurate CRM records, and provide regular updates on sales pipelines and business opportunities.

Skills

Communication skills

Negotiation skills

Presentation skills

Relationship-building

CRM tools

Sales management systems

Analytical thinking

Adaptability

Organizational skills

Cross-functional collaboration

Mandarin language

Education

Bachelor's degree in Business, Marketing, Management, or a related field

Tools

CRM tools

Sales management systems

Job description

Client Relationship Management: Build and maintain strong relationships with existing clients to drive customer satisfaction, retention, and long-term business growth.

Sales & Business Development: Identify new business opportunities, develop sales strategies, and achieve assigned sales targets.

Commercial Negotiation: Prepare quotations, negotiate pricing and commercial terms, and follow up on sales opportunities.

Sales Process Management: Manage the sales cycle from lead identification and opportunity development through proposal submission, negotiation, and deal closure.

Project Coordination: Coordinate with internal teams to monitor project delivery, ensuring timelines, requirements, and quality standards are met.

Sales Administration: Manage sales documentation, quotations, invoicing coordination, and accounts receivable (AR) follow-up.
Reporting & Analysis: Monitor sales performance, maintain accurate CRM records, and provide regular updates on sales pipelines and business opportunities.

Qualifications

Bachelor's degree in Business, Marketing, Management, or a related field.

1–2 years of experience in Sales or Account Management, preferably within the IT industry.

Basic understanding of the sales process, sales pipeline management, and commercial negotiations.

Strong communication, negotiation, presentation, and relationship-building skills.

Familiarity with CRM tools and sales management systems.

Analytical, solution-oriented, adaptable, and able to work in a fast-paced environment.

Strong organizational skills with the ability to manage multiple clients and priorities.

Able to collaborate effectively with cross-functional teams.

Proficiency in Mandarin is an advantage.

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PT InfraCom Technology (ICT) was founded on December 2006 to provide our customers with the best of breed solutions by combining our renowned Professional Services with best of breed products from world class Partners like Oracle, Symantec, HDS, HP, and FalconStor

PT InfraCom Technology (ICT) was founded on December 2006 to provide our customers with the best of breed solutions by combining our renowned Professional Services with best of breed products from world class Partners like Oracle, Symantec, HDS, HP, and FalconStor