Account Executive Staff

PT Fiwi Lestari Internasional (Avia Tour); Jakarta Pusat; Presencial; IDR 89.280.000 - 133.920.000; Jornada completa

Descripción de la vacante

PT Fiwi Lestari Internasional (Avia Tour) seeks an Account Executive Staff to manage client relationships, handle travel inquiries, and ensure excellent service delivery to support business growth.

You will build strong relationships with clients, coordinate travel arrangements, prepare proposals, and work with internal teams to deliver quotes, reservations, and itineraries while monitoring account performance and supporting sales targets.

Formación

• Minimum Diploma (D3) or Bachelor's Degree (S1) in any major (Tourism, Hospitality, Marketing, or Communication is preferred).
• Minimum 1-3 years of experience in Account Executive, Sales, Customer Service, or related role.
• Experience in the travel, tourism, or hospitality industry is preferred.
• Strong communication, interpersonal, and negotiation skills.
• Customer-oriented with strong problem-solving abilities and ability to multitask under deadlines.

Responsabilidades

• Build and maintain relationships with existing and prospective clients.
• Handle client inquiries, travel requests, quotations, reservations, and itinerary arrangements.
• Coordinate with internal departments to ensure smooth service delivery and operational support.
• Follow up on client requests and provide timely, accurate, and professional assistance.
• Maintain customer satisfaction and support long term client relationships.
• Assist in preparing proposals and travel related service offerings for corporate and individual clients.
• Monitor account performance and prepare periodic reports.
• Support the achievement of sales and business targets.

Conocimientos

Communication skills

Negotiation

Customer service

Problem solving

Multitasking

Educación

Diploma or Bachelor's degree

Herramientas

Microsoft Office

Excel

PowerPoint

Descripción del empleo

We are looking for a passionate and customer-oriented Account Executive Staff to join our growing team. In this role, you will be responsible for managing client relationships, handling travel inquiries, and ensuring excellent service delivery to support business growth.

If you enjoy building relationships, coordinating travel arrangements, and working in a fast paced environment, this opportunity is for you.

Key Responsibilities

Build and maintain strong relationships with existing and prospective clients

Handle client inquiries, travel requests, quotations, reservations, and itinerary arrangements

Coordinate with internal departments to ensure smooth service delivery and operational support

Follow up on client requests and provide timely, accurate, and professional assistance

Maintain customer satisfaction and support long term client relationships

Assist in preparing proposals and travel related service offerings for corporate and individual clients

Monitor account performance and prepare periodic reports

Support the achievement of sales and business targets

Requirements

Minimum Diploma (D3) or Bachelor's Degree (S1) in any major (Tourism, Hospitality, Marketing, or Communication is preferred)

Minimum 1-3 years of experience in Account Executive, Sales, Customer Service, or related role

Experience in the travel, tourism, or hospitality industry is preferred

Strong communication, interpersonal, and negotiation skills

Customer-oriented with strong problem-solving abilities

Able to manage multiple tasks and work under deadlines

Proficient in Microsoft Office, especially Excel and PowerPoint

Proactive, detail-oriented, and able to work independently or in a team

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Berapa gaji bulanan yang kamu inginkan?
• Kualifikasi mana yang kamu miliki?
• Berapa tahun pengalaman kerjamu sebagai account executive?
• Apakah kamu berpengalaman dalam penjualan?
• Produk Microsoft Office apa saja di bawah ini yang bisa kamu gunakan?
• Apakah kamu berpengalaman di bidang pelayanan pelanggan?
• Pernahkah kamu mendapatkan pekerjaan yang membutuhkan pengalaman dalam relationship management?

Outbound, Inbound & Domestic Tour

International & Domestic Ticketing

Meeting, Incentive, Convention & Exhibition (MICE)

Customized & Corporate Travel Solutions

Outbound, Inbound & Domestic Tour

International & Domestic Ticketing

Meeting, Incentive, Convention & Exhibition (MICE)

Customized & Corporate Travel Solutions