Account Executive - ESMB, Indonesia

615 PT Salesforce Solutions Indonesia; Jakarta Pusat; On-site; IDR 400,000,000 - 700,000,000; Full time

Job summary

Salesforce is seeking an Account Executive for the Indonesian SMB market in Jakarta. You will manage the full sales cycle for a designated set of customers, driving new business while nurturing existing accounts to maximize value from Salesforce Customer 360.

You will collaborate with Business Development, Pre-sales, and Marketing to close opportunities, lead industry events, and build a robust account strategy for Indonesia. Fluency in English and Indonesian is preferred.

Qualifications

• Proven track record of success in full cycle sales.
• Credibility at all levels and ability to build positive relationships internally and with customers.
• Effective communication and cross-functional collaboration to deliver results.
• Successful history of direct new business sales and meeting targets.
• High motivation, resilience, and ambition to build a career at Salesforce.
• Fluency in English and Indonesian is a plus.

Responsibilities

• Lead a set of SMB customers (region/vertical) in Indonesia with full sales cycle ownership.
• Coordinate multiple sales projects and manage customer relationships end-to-end.
• Own the sales process to meet KPIs, focusing on new business and expanding existing accounts.
• Apply solution selling to address customer needs and build long-term partnerships.
• Strengthen client relationships through regular engagement and face-to-face meetings.
• Lead industry events and user groups to generate market interest.
• Collaborate with Business Development, Pre-sales, and Marketing on deals and opportunities.
• Develop account strategy and territory plans for the Indonesian market.

Skills

Full cycle sales

Relationship building

Cross-functional

Communication

New business sales

Motivation

Resilience

Education

Degree or equivalent experience

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Ini adalah lowongan pekerjaan yang selalu terbuka untuk posisi Account Executive di ESMB, yaitu Account Executive yang menangani pasar Indonesia. Account Executive SMB kami berinteraksi dengan pelanggan yang sudah ada dan prospek baru untuk menjual seluruh platform Salesforce Customer 360. Mereka membangun hubungan yang positif dan tepercaya dengan anggota tim utama dan pengambil keputusan di dalam area mereka, dan menjadi alamiah dalam membantu pelanggan mewujudkan nilai dari investasi Salesforce mereka. Anda akan menggunakan keterampilan pengembangan bisnis baru Anda untuk mengembangkan peluang, baik melalui prospek yang hangat maupun prospeksi ruang kosong. Peran ini mencakup wilayah pasar Indonesia.

Tanggung Jawab

• Memimpin satu set pelanggan khusus (wilayah atau vertikal) di ruang UKM yang bertanggung jawab atas siklus penjualan penuh.
• Anda mengkoordinasikan beberapa proyek penjualan secara bersamaan dan bertanggung jawab penuh atas pelanggan Anda.
• Miliki seluruh proses penjualan untuk memastikan pengiriman terhadap metrik kinerja utama, dengan penekanan kuat pada bisnis baru, sambil mengembangkan akun yang ada.
• Gunakan keahlian penjualan solusi Anda untuk merespons kebutuhan pelanggan secara efisien dan mengidentifikasi potensi bisnis untuk menciptakan kemitraan jangka panjang yang strategis dengan pelanggan Anda.
• Memperkuat hubungan dengan klien melalui keterlibatan rutin dan pertemuan tatap muka.
• Memprioritaskan dan memimpin acara industri dan kelompok pengguna untuk membangkitkan minat pasar.
• Bekerja sama dengan tim Pengembang Bisnis, Pra-penjualan, dan Pemasar kami untuk semua prospek penjualan dan peluang penjualan.
• Membangun strategi akun dan rencana wilayah untuk Pasar Indonesia.

Kualifikasi yang dibutuhkan

• Rekam jejak keberhasilan yang terbukti dalam penjualan siklus penuh
• Kredibilitas di semua tingkatan dan bukti membangun hubungan positif secara internal dan dengan pelanggan.
• Keterampilan komunikasi yang efektif dengan kemampuan untuk membangun hubungan yang berpengaruh dan memberikan hasil dalam lingkungan lintas fungsi.
• Riwayat sukses dalam penjualan bisnis baru secara langsung, yang membuktikan pencapaian yang konsisten terhadap target.
• Motivasi, ketahanan, dan ambisi yang tinggi untuk membangun karier di Salesforce.

Kualifikasi yang Diutamakan

• Diperlukan gelar atau pengalaman relevan yang setara. Pengalaman akan dievaluasi berdasarkan kompetensi inti untuk peran tersebut (misalnya peran kepemimpinan ekstrakurikuler, pengalaman militer, peran sukarelawan, pengalaman kerja, dll.) Lancar berbahasa Inggris *PLUS* Bahasa Indonesia

This is an evergreen job posting for ESMB Account Executive roles i.e Account Executive covering the Indonesia Market. Our SMB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and decision-makers within their patch, and become natural at helping customers realize value from their Salesforce investments. You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting. This role covers the Indonesia market territory.

Responsibilities

• Lead a dedicated customer set (region or vertical) in the SMB space being responsible for the full sales cycle.
• You coordinate several sales projects simultaneously and are fully responsible for your customer.
• Own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts.
• Use your solution selling expertise to respond efficiently to customer needs and identify business potential to create a strategic, long-term partnership with your customers.
• Strengthen client relationships through regular engagement and face-to-face meetings
• Prioritise and lead industry events and user groups to generate market interest.
• Work in partnership with our team of Business Developers, Pre-sales, and Marketers for all sales leads and sales opportunities.
• Building account strategy and territory plan for the Indonesian Market

Required Qualifications

• Proven track record of success in full cycle sales
• Credibility at all levels and evidence of building positive relationships internally and with the customer.
• Effective communication skills with the ability to build influential relationships and deliver results in a cross-functional environment.
• Successful history of net direct new business sales, proving consistent delivery against targets.
• High motivation, resilience and ambition to build a career at Salesforce.
• Degree or equivalent relevant experience required.
• Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Fluent English *PLUS* Bahasa Indonesian

Preferred Qualifications

• Degree or equivalent relevant experience required.

Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

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