Account Director

Magnus; Jakarta Pusat; Presencial; IDR 350 000 000 - 600 000 000; Tempo integral

Resumo da oferta

Magnus seeks an Account Director to nurture client relationships and lead a team in delivering creative marketing and communications solutions aligned with clients' business goals.

You will track project profitability, coach and mentor the team, and identify strategic opportunities to strengthen partnerships while ensuring exceptional client satisfaction across campaigns.

Qualificações

• 10+ years of client services experience, preferably within an agency, brand, or platform environment.
• Experience with 360 digital marketing, ATL, and BTL.
• Deep understanding of the media landscape and ability to build campaigns across all media.
• Proven track record in managing large banking client relationships.
• Proven ability to work across internal teams (Account Management, Creative, Strategy, Tech).
• Strong experience in leading, mentoring, and developing client service professionals.
• Demonstrated ability to identify and win new business within existing accounts.
• Strategic thinker with strong digital marketing tactics and strategies.
• Excellent communication, negotiation, and presentation skills.

Responsabilidades

• Strategic account management including planning and business development.
• Build and maintain client and partner relationships; act as trusted advisor.
• Lead collaboration with internal teams to support client needs.
• Drive revenue growth through client retention and upsell opportunities.
• Proactively manage projects and communicate progress and issues.
• Monitor financial performance of projects to meet profitability targets.
• Provide leadership and mentorship for junior team members and pitches.

Conhecimentos

Client services

Strategic thinking

Leadership

Communication skills

Negotiation

Presentation skills

Relationship management

Cross-functional collaboration

Business development

Descrição da oferta de emprego

We are seeking a highly-skilled, proactive Account Director to join our team. In this role, you will be instrumental in nurturing strong client relationships and leading a team to deliver impactful creative marketing and communicationsolutions that strategically align with our clients' business goals.

Collaborating closely with your team, you will be expected to actively track the financial health of projects, ensuring profitability and maintaining the highest levels of client satisfaction. You also are expected to nurture, coach and lead the team with strategic thinking, while being able to identify potential issues and apply problem-solving skills in a timely manner.

Key Responsibilities:

• Strategic Account Management: Drive key account planning and business development by strategically evaluating and proposing solutions that deliver value to new and existing clients.
• Client & Partner Relationships: Build and maintain strong, collaborative relationships with clients and strategic partners. Act as a trusted advisor to senior-level clients, leveraging your expert knowledge of digital communications and technology platforms.
• Team Collaboration: Demonstrate strong leadership and collaboration skills, working seamlessly with internal teams (Creative, Strategy, Operations, etc.) to support client business needs.
• Revenue Growth: Grow the company's revenue by focusing on client retention and identifying upsell opportunities.
• Proactive Project Management: Keep clients informed on project progress, proactively identifying solutions to emerging issues, and continuously working to strengthen the client partnership.
• Financial Oversight: Actively track and manage the financial performance of projects to ensure they meet profitability targets.
• Leadership & Mentorship: Provide strong leadership in the management of projects, pitches, and proposals. Act as a mentor for junior team members, providing consistent feedback, training, and opportunities for growth.

Qualifications & Skills:

• 10+ years of client services experience, preferably within an agency, brand, or platform environment.
• Experience with 360 digital marketing, ATL, and BTL.
• Fluent in the marketing and communication industry, with a deep understanding of the complex media landscape and a proven ability to build comprehensive marketing and communication campaigns across all media platformsthat drive client results.
• Proven track record in managing large-scale banking client.
• Proven ability to work effectively across various internal teams and business groups, including Account Management, Operations, Creative, and Technology.
• Strong experience in leading, managing, and mentoring client service professionals.
• Demonstrated experience in identifying and securing new business within existing client accounts.
• Ability to think strategically, with a strong grasp of digital marketing tactics and strategies.
• Exceptional communication, negotiation, and presentation skills.
• Excellent and proven track record of building and sustaining strong client relationships, and successfully managing a range of digital media projects from start to finish.