Workplace Ambassador

CHANEL; Hong Kong; Sur place; HKD 300 000 - 520 000; Plein temps

Résumé du poste

CHANEL is seeking a Workplace Ambassador to join the Workplace Experience team in Hong Kong. You will support day-to-day operations on the floor, ensuring a safe and comfortable work environment for employees while partnering with People Experience on wellness initiatives and safety programs.

You will coordinate hospitality and housekeeping services, maintain office conditions, manage supplies, and act as the main point of contact for building management.

Qualifications

• Minimum several years of experience in workplace operations or facilities management.
• Strong organizational skills and ability to multitask.
• Excellent problem-solving and attention to detail.
• Strong interpersonal, communication and networking abilities with stakeholders.
• Open-minded and able to think creatively to improve processes.
• Fluent English and Cantonese spoken.

Responsabilités

• Provide day-to-day workplace operations support including hospitality and housekeeping services.
• Maintain office condition and cleanliness; supervise housekeeping teams and manage inventory.
• Coordinate with Building Management and Facilities team for repairs and maintenance; ensure timely communication with employees.
• Own and maintain workplace data dashboards and update information regularly.
• Process purchase orders and monitor office supply expenses for budgeting and cost control.
• Support People Experience in onboarding new staff and logistics for office tours and access cards.

Connaissances

Workplace ops

Facilities Mgmt

Stakeholder comms

Bilingual EN/Cantonese

Description du poste

We are seeking Workplace Ambassador to join our Workplace Experience team. You will be provide overall support in the workplace that contributes to the well-being of our employees by delivering day-to-day operations on the floor, partner with People Experience in launching the employee wellness initiatives relating to workplace and to implement the initiatives in looking after the well-being and health and safety of our employees.

What impact you can create at Chanel

Employee Well-being, Health & Safety

• To carry out the planned initiatives to ensure a safe working environment for our employees, such as, systems furniture, working ambience and other amenities.
• To serve as the window for our employees in sharing their feedback and challenges relating to the workplace, to address their needs and issues in a timely manner.
• To coordinate the regular safety training provided by the service provider to equip our employees with the workplace safety knowledge, such as annual fire drill, first aid training, Display Screen Equipment (DSE).
• To assist in the execution of Corporate Social Responsibility (CSR) initiatives as set by the Company.
• Serve as the main contact for employees on all office emergency incidents.

Office Administrative Management

• Provide support for all the office administrative related activities, focusing on the hospitality and housekeeping services.
• To deliver all-rounded hospitality experience to our employees and visitors by observing the standard of the office administrative services.
• To act as the main contact point with the Building Management and to ensure timely communication of the information and regulation with our people.
• To supervise our housekeepers for delivering the day-to-day operations including Meeting Room setup and to keep track of the inventory of the office supplies, including stationaries, pantry supplies, coffee, healthy drinks, etc.
• To maintain the office condition through regular inspection, to ensure office cleanliness and tidiness being adhered to the standard.
• To ensure the office administrative related policies are executed in a seamless manner and provide regular feedback to continue fine tuning the policies.
• To own and maintain the workplace data / dashboard and keep the information updated.
• To partner with Facilities Management Team in coordinating the workplace repair and maintenance works and to ensure a seamless communication with our employees.
• To issue Purchase Orders and to monitor the expenses for all office supplies and services; and to maintain a comprehensive record of all the spending for budgeting and cost control purposes.
• To partner with People Experience team in supporting the new staff on-boarding process and logistic arrangement including execution of office tour, administration of security access card, production of name card & name plate, etc.
• To perform the ad-hoc duties related to the workplace as deemed necessary.

Partnership With People Experience Team

• To partner with People Experience in bringing to life the employee wellness initiatives relating to the workplace and to serve as the sounding board to People Experience on employee wellness to ensure the best experience are delivered to them.
• To ensure seamless communication with our employees on all workplace related matters by observing the guidelines from People Experience and the Communications team especially under emergency situations.

What you will bring:

• Multiple years working experience with proven track record in workplace operations or facilities management with understanding of latest market trends.
• Good organizing skills and able to work multi-tasking.
• Good problem-solving skills and attention to details.
• A strong team player with excellent interpersonal, communication & networking skills and be able to build a good relationship & partnership with stakeholders.
• Be open minded and think out of the box in looking for new ways of doing things.
• Fluent spoken English and Cantonese.

What Chanel can offer you:

• A prestigious stage to advance your career within the luxury retail industry.
• A workplace culture grounded in personal growth, teamwork, and innovation.
• Continuous learning opportunities to hone your skills, keeping you at the cutting edge of luxury retail.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth and contributes to collective progress. We believe the uniqueness of each individual enhances the diversity, complementarity, and effectiveness of our teams.