Workplace Ambassador

Chanel, Inc.; Hong Kong; Sur place; HKD 250 000 - 350 000; Plein temps

Résumé du poste

Chanel is seeking a Workplace Ambassador to join the Workplace Experience team in Hong Kong. You will support daily floor operations, enhance employee well-being and safety, and partner with People Experience on wellness initiatives. You will coordinate safety trainings, manage office hospitality, and ensure smooth office communications with Building Management.

Fluent English and Cantonese are required. The role emphasizes collaboration with stakeholders, multi-tasking, and a proactive,

Qualifications

• Multiple years of experience in workplace operations or facilities management.
• Ability to stay organized and multitask in a busy office environment.
• Strong problem-solving and attention to detail.
• Excellent interpersonal, communication and networking skills with stakeholders.
• Team player with ability to build partnerships across teams.
• Fluent spoken English and Cantonese.

Responsabilités

• Provide overall workplace support and daily floor operations.
• Coordinate safety trainings and fire drills with service providers.
• Act as main point of contact for office emergencies.
• Oversee office administrative activities including hospitality, housekeeping, and seating arrangements.
• Maintain office conditions, cleanliness, and compliance with policies.
• Manage workplace data/dashboard and office supply spending.

Connaissances

Organizing skills

Multitasking

Problem-solving

Interpersonal skills

Team player

English/Cantonese fluency

Description du poste

We are seeking Workplace Ambassador to join our Workplace Experience team. You will be provide overall support in the workplace that contributes to the well-being of our employees by delivering day-to-day operations on the floor, partner with People Experience in launching the employee wellness initiatives relating to workplace and to implement the initiatives in looking after the well-being and health and safety of our employees.

What impact you can create at Chanel: Employee Well-being, Health & Safety

To carry out the planned initiatives to ensure a safe working environment for our employees, such as, systems furniture, working ambience and other amenities.

To serve as the window for our employees in sharing their feedback and challenges relating to the workplace, to address their needs and issues in a timely manner.

To coordinate the regular safety training provided by the service provider to equip our employees with the workplace safety knowledge, such as annual fire drill, first aid training, Display Screen Equipment (DSE).

To assist in the execution of Corporate Social Responsibility (CSR) initiatives as set by the Company.

Serve as the main contact for employees on all office emergency incidents.

Office Administrative Management

Provide support for all the office administrative related activities, focusing on the hospitality and housekeeping services.

To deliver all-rounded hospitality experience to our employees and visitors by observing the standard of the office administrative services.

To act as the main contact point with the Building Management and to ensure timely communication of the information and regulation with our people.

To supervise our housekeepers for delivering the day-to-day operations including Meeting Room setup and to keep track of the inventory of the office supplies, including stationaries, pantry supplies, coffee, healthy drinks, etc.

To maintain the office condition through regular inspection, to ensure office cleanliness and tidiness being adhered to the standard.

To ensure the office administrative related policies are executed in a seamless manner and provide regular feedback to continue fine tuning the policies.

To own and maintain the workplace data / dashboard and keep the information updated.

To partner with Facilities Management Team in coordinating the workplace repair and maintenance works and to ensure a seamless communication with our employees.

To issue Purchase Orders and to monitor the expenses for all office supplies and services; and to maintain a comprehensive record of all the spending for budgeting and cost control purposes.

To partner with People Experience team in supporting the new staff on-boarding process and logistic arrangement including execution of office tour, administration of security access card, production of name card & name plate, etc.

To perform the ad-hoc duties related to the workplace as deemed necessary.

Partnership with People Experience team

To partner with People Experience in bringing to life the employee wellness initiatives relating to the workplace and to serve as the sounding board to People Experience on employee wellness to ensure the best experience are delivered to them.

To ensure seamless communication with our employees on all workplace related matters by observing the guidelines from People Experience and the Communications team especially under emergency situations.

What you will bring:

• Multiple years working experience with proven track record in workplace operations or facilities management with understanding of latest market trends.
• Good organizing skills and able to work multi-tasking.
• Good problem-solving skills and attention to details.
• A strong team player with excellent interpersonal, communication & networking skills and be able to build a good relationship & partnership with stakeholders.
• Be open minded and think out of the box in looking for new ways of doing things.
• Fluent spoken English and Cantonese.

What Chanel can offer you:

A prestigious stage to advance your career within the luxury retail industry.

A workplace culture grounded in personal growth, teamwork, and innovation.

Continuous learning opportunities to hone your skills, keeping you at the cutting edge of luxury retail.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth and contributes to collective progress.

We believe the uniqueness of each individual enhances the diversity, complementarity, and effectiveness of our teams.

We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches.

Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations.

At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world.

As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities.

It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations.

This means everyone can grow, continue to be inspired and feel included, now and in the future.

The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.