Windows Server Support Engineer — Patch, VM & On‑Call

Swing Consulting Ltd.; Hong Kong; On-site; HKD 200,880 - 279,000; Full time

Benefits offered by this job

10-20 Days Annual Leave

5-day Work Week

Friendly and Energetic Working Environment

Job summary

A technology consulting firm in Hong Kong is looking for a Technical Support Engineer. The role includes providing first-tier support for physical servers and virtual machines, handling users' service requests, and assisting in fault reporting. Candidates should have a diploma in Computer Science or a related discipline, with at least 2 years of relevant experience and proficiency in Microsoft Windows Servers. The position offers a salary range between 18K and 25K, depending on experience, along with annual leave and a friendly work environment.

Qualifications

• Minimum of 2 years in contact center system development and/or support.
• Hands-on experience in Windows system administration and patch management.
• Flexible to work overtime when necessary.

Responsibilities

• Provide 1st tier support for physical servers and virtual machines.
• Handle fault reporting and assist vendor support.
• Address users' service requests for apps implementation.

Skills

Proficient in Microsoft Windows Servers

Communication in Chinese and English

Eager to learn new technologies

Education

Diploma in Computer Science or related discipline

Job description

A technology consulting firm in Hong Kong is looking for a Technical Support Engineer. The role includes providing first-tier support for physical servers and virtual machines, handling users' service requests, and assisting in fault reporting. Candidates should have a diploma in Computer Science or a related discipline, with at least 2 years of relevant experience and proficiency in Microsoft Windows Servers. The position offers a salary range between 18K and 25K, depending on experience, along with annual leave and a friendly work environment.