Wealth Management Operations Lead: Process & Automation

CLSA; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

CLSA in Hong Kong seeks a senior operations professional to support a wide range of critical functions including post-trade processing, settlement, cash management, and nominee services. You will partner with Front Office and Business teams while ensuring control, efficiency, and regulatory compliance across operations.

You will review policies, drive automation, and help implement new products and processes with strong IT awareness.

Qualifications

• Bachelor’s degree in Finance, Business Administration, or a related field.
• At least 7 years of relevant experience in securities brokerage and wealth management industries.
• Strong knowledge of securities processing systems such as CCASS, DCASS, Euclid, CMU, and CTM.
• Excellent leadership, communication, and interpersonal skills.
• Proven project management skills and advanced IT knowledge are preferred.
• Proficiency in English and Chinese (including Putonghua), both written and spoken.

Responsibilities

• Assist the Director in managing key operational functions such as static data administration, post-trade processing, settlement, cash management, and nominee services.
• Review and refine operational policies and procedures to enhance efficiency and effectiveness.
• Provide expert support to Front Office and Business Teams on operational inquiries and issues.
• Collaborate with internal departments and external partners to resolve operational problems promptly.
• Ensure all operational activities comply with regulatory standards and internal policies.
• Drive process automation initiatives to streamline workflows and increase productivity.
• Participate in the development and implementation of new products and business processes, ensuring proper controls and sufficient resources are in place prior to launch.
• Support system enhancements by participating in user acceptance testing and deployment phases.
• Assist in managing team performance and fostering a professional, high-performing work environment.
• Prepare management reports and conduct ad-hoc analyses as needed.

Skills

Leadership

Project management

Regulatory compliance

Securities processing

Bilingual English/Chinese

Education

Bachelor’s degree in Finance/Business Administration

Tools

CCASS

DCASS

Euclid

CMU

CTM

Job description

CLSA in Hong Kong seeks a senior operations professional to support a wide range of critical functions including post-trade processing, settlement, cash management, and nominee services. You will partner with Front Office and Business teams while ensuring control, efficiency, and regulatory compliance across operations.

You will review policies, drive automation, and help implement new products and processes with strong IT awareness.