Wealth Management KYC VP Lead Transformation & Compliance

JPMorgan Chase Bank, N.A.; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

JPMorgan Chase Bank, N.A. in Hong Kong seeks a Vice President to lead the Wealth Management KYC Periodic Renewal team for APAC clients. You will ensure AML/KYC policy adherence and drive high-quality performance while partnering with Bankers, LOB Operations, and Compliance.

You will guide the team, lead process improvements, and coordinate cross-functional programs with Technology and global AML/KYC partners to scale operations and enhance client experience.

Qualifications

• Bachelor’s degree in Finance, Economics or other related disciplines.
• At least 8 years of KYC or related experience with AML/regulatory knowledge (i.e. HKMA and MAS).
• Effective in a team setting, but also a self-starter able to operate with minimal oversight.
• Fluency in written/spoken Mandarin or Cantonese.

Responsibilities

• Manage the team’s pipeline/performance against key metrics and objectives, consistently helping the team meet SLAs
• Provide own/broader team with subject matter expertise and guidance; model and drive creative problem solving and solid decision making based on guidelines, policies, and insights
• Cultivate an environment of strong team work and client focus
• Operate as escalation point for the team
• Lead collaborative dialogue with partners/stakeholders to advance the book of work, improve processes/systems, understand changes, resolve challenges
• Challenge existing processes and execute improvement initiatives that simplify workflows, improve client experience, leverage emerging technologies and strengthen the control environment
• Lead strategic change and transformation initiatives, coordinating cross-functional programs with Technology, Product, and global AML/KYC partners to improve scalability, automation, and client experience.

Skills

KYC knowledge

AML compliance

leadership

stakeholder management

data analysis

client management

Mandarin / Cantonese

Education

Bachelor’s degree in Finance or Economics

Job description

JPMorgan Chase Bank, N.A. in Hong Kong seeks a Vice President to lead the Wealth Management KYC Periodic Renewal team for APAC clients. You will ensure AML/KYC policy adherence and drive high-quality performance while partnering with Bankers, LOB Operations, and Compliance.

You will guide the team, lead process improvements, and coordinate cross-functional programs with Technology and global AML/KYC partners to scale operations and enhance client experience.