VP, Trading Applications Support & Incident Leadership

Barclays; Hong Kong; On-site; HKD 900,000 - 1,400,000; Full time

Job summary

Barclays is seeking an experienced Application Trading Support Engineer in Hong Kong to provide high-quality support for the Electronic Trading plant underpinning QPS and Cash Equity. The role involves technical support, service improvement, and SDLC-aligned deployment with senior stakeholders across Front-Office, Operations and Compliance.

You will ensure stability of mission-critical trading systems, participate in capacity planning, monitoring, and automation projects, and contribute to risk

Qualifications

• Degree in IT, Engineering or Mathematics-related discipline.
• Minimum of 8 years of related experience in application trade support engineering (L1/L2).
• Experience in business-facing application support in Investment Bank.
• Experience with Unix platforms and command line usage.
• Exposure to network connectivity diagnostics and exchange connectivity platforms.
• Scripting/programming experience: Bash/Perl, Python/Java, Autosys.

Responsibilities

• Provide technical support for QPS applications and cover early morning APAC hours.
• Lead major incidents and operational issues with recovery planning and post-mortems.
• Collaborate with stakeholders to align with business direction and drive stability and efficiency.
• Proactively improve system and service quality and share specialist knowledge across global teams.
• Undertake projects in capacity, performance monitoring, upgrades and documentation.
• Ensure compliance with regulatory requirements and internal Barclays policies.

Skills

Unix/Linux

Command line

Incident management

L1/L2 support

Stakeholder communication

Education

Bachelor's degree in IT/Engineering/Math

Tools

Autosys

Bash/Perl scripting

Python/Java programming

Job description

Barclays is seeking an experienced Application Trading Support Engineer in Hong Kong to provide high-quality support for the Electronic Trading plant underpinning QPS and Cash Equity. The role involves technical support, service improvement, and SDLC-aligned deployment with senior stakeholders across Front-Office, Operations and Compliance.

You will ensure stability of mission-critical trading systems, participate in capacity planning, monitoring, and automation projects, and contribute to risk