UX Lead - MNC Insurance / Regional Project / Strategy

TEKsystems; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

TEKsystems is seeking a UX Lead to transform a regional Advisor Platform within a leading multinational insurance organization. This hands-on leadership role owns complex advisor journeys across web, tablet, and mobile, driving UX direction beyond predefined requirements.

You will work with Product Owners, business stakeholders and technology teams across Hong Kong, the Philippines and other markets, review UI in Figma, and mentor designers while challenging unclear requirements to deliver a

Qualifications

• 7+ years of UX/UI or digital product design experience.
• Experience on advisor, financial services, insurance, sales, or point-of-sale platforms.
• Experience designing desktop, web, tablet, and responsive mobile apps.
• Strong hands-on experience with Figma, UX journeys, workflows and UI design.
• Experience leading, reviewing, and providing direction to other UX/design resources.
• Experience working across regional or international teams, ideally within Southeast Asia.
• Strong stakeholder management and ownership.

Responsibilities

• Lead end-to-end UX journey for a regional Advisor Platform across web, tablet, and mobile-responsive experiences.
• Own and improve advisor journeys including needs analysis, sales illustration and point-of-sale workflows.
• Review journeys, identify usability issues and recommend improvements to the platform.
• Work closely with Product Owners, business stakeholders and technology teams to define requirements and priorities.
• Provide UX direction and review work produced by designers/resources across Hong Kong, the Philippines and other regional markets.
• Remain hands-on with Figma, including reviewing and critiquing UI screens, workflows and interaction designs.
• Proactively challenge unclear requirements and help establish effective ways of working across a complex stakeholder environment.
• Apply UX and digital best practices to improve the overall advisor experience.

Skills

UX/UI design

Leadership

Stakeholder management

Cross-market collaboration

Requirements analysis

Tools

Figma

Job description

UX Lead - MNC Insurance / Regional Project / Strategy

UX Lead to support the transformation and enhancement of a regional Advisor Platform within a leading multinational insurance organisation.

This is a hands-on leadership role for someone who can take ownership of complex advisor journeys, work across multiple markets, and proactively drive UX direction rather than simply execute predefined requirements.

Key Responsibilities

Lead the end-to-end UX journey for a regional Advisor Platform across web, tablet, and mobile-responsive experiences.

Own and improve key advisor journeys including needs analysis, sales illustration and point-of-sale workflows.

Review existing journeys, identify usability issues and recommend practical improvements to the platform.

Work closely with Product Owners, business stakeholders and technology teams to define requirements and priorities.

Provide UX direction and review work produced by designers/resources across Hong Kong, the Philippines and other regional markets.

Remain hands-on with Figma, including reviewing and critiquing UI screens, workflows and interaction designs.

Proactively challenge unclear requirements and help establish effective ways of working across a complex stakeholder environment.

Apply UX and digital best practices to improve the overall advisor experience.

Requirements

7+ years of UX/UI or digital product design experience, ideally within complex enterprise platforms.

Strong experience working on advisor, financial services, insurance, sales, or point-of-sale platforms is highly preferred.

Experience designing complex desktop, web, tablet, and responsive mobile applications.

Strong hands-on experience with Figma, UX journeys, workflows and UI design.

Experience leading, reviewing, and providing direction to other UX/design resources.

Proven experience working across regional or international teams, ideally within Southeast Asia.

Strong stakeholder and relationship management skills with the confidence to challenge requirements and take ownership.

Comfortable operating in environments where roles, requirements, and processes may not always be clearly defined.