Transformation Manager

EBC Tech Limited; Hong Kong; On-site; HKD 800,000 - 1,100,000; Full time

Job summary

EBC Tech Limited in Hong Kong seeks a Transformation Manager – Business Process & AI Enablement to bridge business transformation and technology, identifying improvement opportunities and translating them into practical AI-enabled solutions. You will report to the Chief of Staff / Transformation Lead.

You will conduct interviews, diagnose operations, map processes, and design to-be operating models, while developing structured analyses and management presentations.

Qualifications

• 3–6 years of relevant experience in management consulting, technology consulting, or digital transformation
• Strong analytical thinking, structured problem-solving, and business diagnostic capabilities
• Experience in business process analysis, operating model improvement, or transformation projects
• Good understanding of IT systems, data flows, system integration, and emerging AI technologies
• Practical exposure to generative AI, AI applications, or workflow automation
• Strong PowerPoint and Excel skills, with the ability to communicate complex findings clearly
• High learning agility, intellectual curiosity, and a hands-on working style
• Strong English communication skills; Mandarin is highly desirable

Responsibilities

• Conduct business interviews, operational diagnostics, and process analysis across functions
• Identify inefficiencies, bottlenecks, and opportunities for simplification, standardization, and automation
• Support As-Is / To-Be process design, operating model improvement, and SOP development
• Develop structured analyses, recommendations, and management presentations
• Identify AI use cases and automation opportunities across business functions
• Translate business problems into practical AI-enabled solutions
• Evaluate and experiment with AI tools, automation platforms, and emerging technologies
• Build lightweight prototypes or proof-of-concepts where feasible
• Work with IT, Data, and AI technical teams to evaluate feasibility and implement selected use cases
• Support AI adoption and integration into day-to-day business workflows

Skills

Management consulting

Technology consulting

Digital transformation

Analytical thinking

Problem solving

Business diagnostics

Process analysis

Operating model design

AI technologies

Generative AI

Workflow automation

PowerPoint

Excel

Communication

Learning agility

English communication

Mandarin (desirable)

Tools

PowerPoint

Excel

Job description

This is a Transformation Manager – Business Process & AI Enablement role based in Hong Kong. You will bridge business transformation and technology, helping identify improvement opportunities and translate them into practical, AI-enabled solutions. You will report to the Chief of Staff / Transformation Lead.

Key responsibilities

• Conduct business interviews, operational diagnostics, and process analysis across functions
• Identify inefficiencies, bottlenecks, and opportunities for simplification, standardization, and automation
• Support As-Is / To-Be process design, operating model improvement, and SOP development
• Develop structured analyses, recommendations, and management presentations
• Identify AI use cases and automation opportunities across business functions
• Translate business problems into practical AI-enabled solutions
• Evaluate and experiment with AI tools, automation platforms, and emerging technologies
• Build lightweight prototypes or proof-of-concepts where feasible
• Work with IT, Data, and AI technical teams to evaluate feasibility and implement selected use cases
• Support AI adoption and integration into day-to-day business workflows

About you

• 3–6 years of relevant experience, preferably in management consulting, technology consulting, or digital transformation
• Strong analytical thinking, structured problem-solving, and business diagnostic capabilities
• Experience in business process analysis, operating model improvement, or transformation projects
• Good understanding of IT systems, data flows, system integration, and emerging AI technologies
• Practical exposure to generative AI, AI applications, or workflow automation
• Strong PowerPoint and Excel skills, with the ability to communicate complex findings clearly
• High learning agility, intellectual curiosity, and a hands‑on working style
• Strong English communication skills; Mandarin is highly desirable