Trading Platform Reliability Engineer

IO Tech Solutions Limited; Hong Kong; On-site; HKD 420,000 - 640,000; Full time

Job summary

IO Tech Solutions Limited seeks a Reliability Engineer for Trading Platforms in Hong Kong. You will automate triage workflows, improve alert quality, and track reliability across critical trading apps and dependencies.

Collaboration with traders, developers, and IT is essential to pinpoint service degradations. You will declare incidents as needed, act as Incident Commander, coordinate responders, and maintain clear incident timelines.

Qualifications

• Production ops experience in latency-sensitive environment.
• Strong triage and prioritization under pressure.
• Clear communication to traders and engineers.

Responsibilities

• Automate repeatable triage workflows (alert enrichment, routing, correlation).
• Identify monitoring/alerting gaps and drive improvements in visibility and alert quality.
• Track reliability and availability across critical trading applications and their dependencies; partner with users and IT.
• Triage incoming alerts, issues, and escalations; assess impact, urgency, ownership.
• Declare incidents when criteria are met; act as Incident Commander.
• Coordinate responders and stakeholders; keep incident calls focused on facts and mitigation.
• Maintain timelines, actions, and status updates throughout incident lifecycle.
• Recover and stabilize systems using runbooks; escalate beyond documented steps.
• Support post-incident reviews (PIR) and recurring issue reviews.
• Ensure smooth handovers across EMEA, AMER, APAC with a single global model.

Skills

Production operations experience

SRE/Incidence handling

Triage and prioritization

Clear communication

Cross-domain collaboration

Linux fundamentals

Networking fundamentals

Python scripting

Kubernetes

Docker

Grafana

Prometheus

PagerDuty

Jira Service Management

Log analysis

GCP/cloud familiarity

Tools

Kubernetes

Docker

Grafana

Prometheus

PagerDuty

Jira Service Management

Linux

Networking tools

GCP

Job description

IO Tech Solutions Limited seeks a Reliability Engineer for Trading Platforms in Hong Kong. You will automate triage workflows, improve alert quality, and track reliability across critical trading apps and dependencies.

Collaboration with traders, developers, and IT is essential to pinpoint service degradations. You will declare incidents as needed, act as Incident Commander, coordinate responders, and maintain clear incident timelines.