Trading Platform Reliability Engineer

IO Tech Solutions Limited

Hong Kong

On-site

HKD 420,000 - 640,000

Full time

14 days+

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Job summary

IO Tech Solutions Limited seeks a Reliability Engineer for Trading Platforms in Hong Kong. You will automate triage workflows, improve alert quality, and track reliability across critical trading apps and dependencies.

Collaboration with traders, developers, and IT is essential to pinpoint service degradations. You will declare incidents as needed, act as Incident Commander, coordinate responders, and maintain clear incident timelines.

Qualifications

Production ops experience in latency-sensitive environment.
Strong triage and prioritization under pressure.
Clear communication to traders and engineers.

Responsibilities

Automate repeatable triage workflows (alert enrichment, routing, correlation).
Identify monitoring/alerting gaps and drive improvements in visibility and alert quality.
Track reliability and availability across critical trading applications and their dependencies; partner with users and IT.
Triage incoming alerts, issues, and escalations; assess impact, urgency, ownership.
Declare incidents when criteria are met; act as Incident Commander.
Coordinate responders and stakeholders; keep incident calls focused on facts and mitigation.
Maintain timelines, actions, and status updates throughout incident lifecycle.
Recover and stabilize systems using runbooks; escalate beyond documented steps.
Support post-incident reviews (PIR) and recurring issue reviews.
Ensure smooth handovers across EMEA, AMER, APAC with a single global model.