Textile & Garment Application Support Specialist

Classy Wheeler Limited; Hong Kong; In loco; HKD 279.000 - 390.600; Tempo pieno

Descrizione del lavoro

A leading cloud computing service provider is looking for an Application Support specialist with a textile or garment background. The role involves supporting customers in utilizing the Production Management System, offering on-site training and troubleshooting. Ideal candidates should possess industrial engineering knowledge, fluency in Cantonese and Mandarin, and strong analytical skills. This position offers the opportunity to build and maintain customer relationships through high-quality service.

Competenze

• Experience in garment or textile industry is essential.
• Attention to details and analytical skills required.
• Knowledge in pattern design is advantageous.

Mansioni

• Support customers through telephone and email on the Production Management System.
• Conduct on-site demonstrations and training for customers.
• Implement testing and troubleshooting of the system.
• Maintain strong customer relationships and provide high-quality service.

Conoscenze

Knowledge in industrial engineering

Fluent in Cantonese

Fluent in Mandarin

Good analytic skills

Problem solving skills

Strumenti

Production Management System (PMS)

Basic IT/application software

Descrizione del lavoro

A leading cloud computing service provider is looking for an Application Support specialist with a textile or garment background. The role involves supporting customers in utilizing the Production Management System, offering on-site training and troubleshooting. Ideal candidates should possess industrial engineering knowledge, fluency in Cantonese and Mandarin, and strong analytical skills. This position offers the opportunity to build and maintain customer relationships through high-quality service.