Technical Support Officer

Shun Tak-China Travel Ship Management Limited; Hong Kong; On-site; HKD 167,400 - 279,000; Full time

Job summary

A leading travel services company in Hong Kong is seeking a Technical Support Officer. The role involves performing computer operations, monitoring systems, and providing technical support for various devices. Candidates should have a diploma in Information Technology, good problem-solving skills, and be able to work independently or in shifts. Fresh graduates are welcome to apply. Competitive career prospects and remuneration will be offered to the successful candidate.

Qualifications

• Diploma in Information Technology and related discipline or above.
• Hands-on experience in HP Unix and Microsoft platforms is an added advantage.
• Able to work independently and handle shift duty.

Responsibilities

• Perform computer operation tasks according to established schedule.
• Monitor and support computer system and network equipment.
• Provide frontline technical support for application terminal and other devices.
• Conduct maintenance tasks and prepare necessary documentation.

Skills

Good problem diagnosis and solving skills

Strong team player

Good communication skills

Education

Diploma in Information Technology or related discipline

Tools

HP Unix

Microsoft platform

Job description

Technical Support Officer (Ref.: TSO/WEB0520)

Job Description:

• Perform computer operation tasks according to establishedschedule;
• Monitor and support computer system and network equipment;
• Provide frontline technical support for application terminaland other devices;
• Conduct maintenance task and prepare necessarydocumentation.

Requirements:

• Diploma in Information Technology and related discipline orabove;
• Hand-on experience in HP Unix and Microsoft platform an addedadvantage;
• Patient, good problem diagnosis and solving skills;Strong team player with good communication skill;
• Able to work independently;
• Shift duty is required;
• Fresh graduate will also be considered.

Career prospects and remunerationpackage will be offered to successful candidate. Interested partiesplease send in your detailed resume with current and expectedsalary to: The Human Resources Division, Shun Tak - ChinaTravel Ship Management Ltd, 95 Hing Wah Street West, Lai Chi Kok,Kowloon., or email to: [e-mail] . Please also quote our reference no. on the envelope.

(Personal data collected will beused for the recruitment purpose only)