Technical Support Administrator - Banking [Up to 26K/mth]

Chandler Macleod Group (HK) Limited; Hong Kong Island; On-site; HKD 264,000 - 316,000; Full time

Job summary

Chandler Macleod Group (HK) Limited in Hong Kong is seeking a Technical Support Administrator to support banking IT infrastructure, focusing on user access management, storage monitoring, and backup/disaster recovery planning.

The role requires a bachelor degree in IT/CS, 3+ years' IT infrastructure experience, and hands-on expertise with Exchange Servers, Hyper-V, Veeam, and SolarWinds. Candidates should be detail-oriented, capable of working independently or in a team.

Qualifications

• Bachelor degree in IT or CS or related discipline.
• 3+ years’ experience in IT infrastructure function preferred.
• Experience in Exchange Servers, Hyper-V, Veeam and SolarWinds.
• Strong logical thinking, problem-solving skills, analytical skills and detail-oriented.
• Ability to work independently and as part of a team.
• Accuracy and attention to detail.

Responsibilities

• Creating, maintaining, and auditing user domain accounts, security groups, and access permissions.
• Perform folder capacity analysis, monitor storage utilization trends, and project future infrastructure needs.
• Designing, implementing, and testing comprehensive backup handling and disaster recovery plans.
• Executing hardware and software stock takes to ensure accurate asset tracking and compliance.

Skills

Problem solving

Analytical skills

Detail oriented

Teamwork

Independent work

Education

Bachelor Degree in Information Technology / Computer Science

Tools

Exchange Servers

Hyper-V

Veeam

SolarWinds

Job description

Technical Support Administrator - Banking [Up to 26K/mth]

Job Responsibilities

• Creating, maintaining, and auditing user domain accounts, security groups, and access permissions.
• Perform folder capacity analysis, monitor storage utilization trends, and project future infrastructure needs.
• Designing, implementing, and testing comprehensive backup handling and disaster recovery plans.
• Executing hardware and software stock takes to ensure accurate asset tracking and compliance.

Job Requirements

• Bachelor Degree in Information Technology / Computer Science or related discipline
• At least 3+ years’ experience in IT infrastructure function preferred
• Experience in Exchanger Servers and Hyper-V
• Experience in Veeam & Solarwinds
• Strong logical thinking, problem-solving skills, analytical skills and detail-oriented
• Ability to work independently and as part of a team
• Accuracy and attention to detail
• Experience in networking and Linux is an advantage