Technical Business Analyst

Chinasoft International Technology Service (Hong Kong) Limited; Hong Kong; On-site; HKD 420,000 - 520,000; Full time

Job summary

Chinasoft International Limited in Hong Kong is seeking a proactive Business Analyst to work on-site in Quarry Bay. You will bridge business users and technical teams, drive project execution, manage testing cycles, and support low-code workflow solutions.

The role requires 1–3 years in IT or business analysis, knowledge of SDLC, SQL querying, UAT, and strong communication in Mandarin, English, and Cantonese. Familiarity with JIRA and low-code development is a plus.

Qualifications

• 1–3 years in IT, business analysis or application support.
• Solid understanding of SDLC and workflow systems.
• Proficiency in SQL querying.
• Mandarin proficiency for vendor communication; English and Cantonese also required.
• Experience with JIRA for project management and UAT coordination.

Responsibilities

• Drive end-to-end project handling and manage JIRA progress and issue resolution.
• Create clear documentation for DevOps processes and coordinate UAT with business stakeholders.
• Provide daily application support and perform low-code development to optimize functionalities.
• Independently gather user requirements and translate them into technical specifications for vendors.

Skills

SDLC knowledge

Workflow systems

SQL querying

Requirements gathering

Stakeholder communication

Education

University degree

IT/IS related

Tools

JIRA

Low-code platforms

.NET

Angular

Job description

Employment Type: Full-time, 12-month Renewable Contract

Work Location: On-site at a Leading Group in Hong Kong (Quarry Bay)

Overview

Chinasoft International is seeking a proactive Business Analyst to work on-site. This hybrid role blends business analysis, project handling, and technical application support. Designed for a clear-minded and independent professional with a strong 'can-do' attitude, you will bridge the gap between business users and technical teams. You will drive project execution, manage testing cycles, and leverage low-code platforms to deliver efficient workflow solutions.

Responsibilities

Project & Task Management: Drive end-to-end project handling and take ownership of JIRA management to track development progress and issue resolution.

Documentation & UAT: Create clear, comprehensive documentation for DevOps processes and coordinate User Acceptance Testing (UAT) with business stakeholders.

Application Support & Development: Provide robust daily application support and utilize hands-on Low-code development to build and optimize system functionalities.

Stakeholder & Vendor Liaison: Work independently to gather requirements from users and communicate technical specifications with external vendors.

Requirements

Background: University graduate with 1 to 3 years of relevant experience in IT, Business Analysis, or Application Support.

Domain Knowledge: Sound foundational knowledge of the Software Development Life Cycle (SDLC), workflow systems, and SQL database querying.

Soft Skills: Highly proactive, clear-minded, and capable of working independently with users while maintaining a positive 'can-do' attitude.

Language: Proficiency in spoken Mandarin is strictly required for effective vendor communication (alongside standard English and Cantonese).

Nice-to-Have: Hands-on technical experience with .NET, Angular, or modern Cloud development is a strong plus, though not mandatory.

Chinasoft International Limited (CSI. 00354.HK), founded in 2000, is an industry leader in globalized software and information technology services, with branches in 28 cities across China including Beijing, Xi’an, Nanjing, Shenzhen, Shanghai, Hong Kong and 18 cities in countries like America, Mexico, Japan, India, Malaysia, Singapore, Romania and so on. The total number of employees exceeds 60 thousand.

With profound ADM (Application Development and Management) experience as well as abundant cases and experts of the best level in the field of enterprise digital transformation, CSI works with the strategic partners such as Huawei to construct the internet information technology service platform, take the lead in technological innovation and improve industrial efficiency, so as to enable the software companies to navigate in industrial development, serve the manufacturers in transformation and upgrades and provide IT services featuring “abundant, fast, good and economical” to state-owned enterprise. Adhering to the values of “Be truthful. Persevere always. Strive forward. Benefit clients. Create sharing. Grow globally”, CSI is the one of the most trust-worthy expert and partner for you.

For almost 2 decades, CSI has served the Fortune 500 enterprises as well as the large and medium-sized clients, delivering extraordinary performance in industries such as E-governance, manufacturing, education, finance, telecommunication, energy and logistics, consolidating advantages in Cloud, big data and industrial internet. Since 2017 CSI has become one of the largest software and IT Service company in China with both its market value and annual income in excess of RMB 10 billion.