Team Lead, Corporate Client Coverage & Growth

ZA Bank Limited; Hong Kong; On-site; HKD 900,000 - 1,600,000; Full time

Job summary

ZA Bank Limited in Hong Kong seeks a Lead Relationship Manager to head the Business Client Coverage team, set objectives and coach the team to meet targets. You will drive deposits, FX, and non-interest income, manage key corporate relationships, and collaborate across Product, Compliance, and Operations to deliver tailored banking solutions.

With 8+ years of RM experience and at least 2 years in people management, you will lead initiatives embracing AI and digital tools to elevate client

Qualifications

• 8+ years of experience as a Relationship Manager within a banking environment.
• At least 2 years of people management experience, leading and developing a team of Relationship Managers.
• Experience in business banking or corporate coverage with exposure to deposit growth, FX and cross-sell.
• Sound commercial judgement and ability to assess the business rationale of corporate clients and approve decisions.
• Exceptional communication and interpersonal skills for strong client relationships.
• Strong problem-solving abilities and ability to work independently.
• Solid understanding of KYC & KYB and AML regulations.
• Demonstrated success in sales achievement.
• Open mindset towards AI and digital adoption in frontline banking, with willingness to drive continuous improvement.

Responsibilities

• Lead and manage a team of Relationship Managers within Business Client Coverage, setting clear performance objectives and coaching the team to deliver against business targets.
• Motivate the team to maximise business growth, driving deposit acquisition, FX volume and non-interest income to achieve the team's and the bank's strategic goals.
• Manage key accounts within the team, providing senior coverage for strategic and complex client relationships and ensuring continuity of service.
• Understand clients' needs and propose tailored banking solutions and services.
• Work with internal stakeholders across Product, FCC, Compliance, CDD and Operations to deliver business banking projects and resolve client requirements in a timely manner.
• Acquire and onboard high-quality clients to enhance the bank's portfolio.
• Continuously review & improve the productivity, turnaround times and the quality of client coverage via the adoption of AI & digital tools.
• Embed a culture of excellence in the team, consistently holding a high standard of client service and encouraging the team to stride for the best outcomes for our clients and the Bank.

Skills

Relationship management

Team leadership

Business banking

Cross-selling

KYC & AML

Client relations

AI adoption

Digital tools

Sales achievement

Strategic thinking

Job description

ZA Bank Limited in Hong Kong seeks a Lead Relationship Manager to head the Business Client Coverage team, set objectives and coach the team to meet targets. You will drive deposits, FX, and non-interest income, manage key corporate relationships, and collaborate across Product, Compliance, and Operations to deliver tailored banking solutions.

With 8+ years of RM experience and at least 2 years in people management, you will lead initiatives embracing AI and digital tools to elevate client