Systems Engineer - On-Call Support & IT Operations

Swing Consulting Ltd.; Hong Kong; On-site; HKD 279,000 - 446,400; Full time

Benefits offered by this job

10-15 Days Annual Leave

5-day Work Week

Friendly and Energetic Working Environment

Job summary

A consulting firm seeks a System Engineer in Hong Kong to provide end-to-end support for the application development process. Responsibilities include installation, configuration, and troubleshooting, ensuring smooth operation post go-live. Candidates should have a higher diploma in computer science or related discipline, with at least 2 years' experience. The position offers a competitive salary range of 25-40K along with annual leave and a friendly work environment.

Qualifications

• Minimum of 2 years' experience as a system engineer.
• Ability to collect user requirements and streamline processes.
• Excellent communication and documentation skills.

Responsibilities

• Provide end-to-end application support including installation and configuration.
• Handle and troubleshoot system issues post go-live.
• Liaise with departments for project implementation and UAT.
• Provide on-call support to ensure system smoothness.
• Monitor platform and maintain high service levels.

Skills

System troubleshooting

User requirement analysis

Documentation skills

Customer service

Education

Higher Diploma in Computer or related discipline

Job description

A consulting firm seeks a System Engineer in Hong Kong to provide end-to-end support for the application development process. Responsibilities include installation, configuration, and troubleshooting, ensuring smooth operation post go-live. Candidates should have a higher diploma in computer science or related discipline, with at least 2 years' experience. The position offers a competitive salary range of 25-40K along with annual leave and a friendly work environment.