Strategic Community Engagement & Partnerships Manager

Wheelock Properties (Hong Kong) Limited 會德豐地產 (香港) 有限公司; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Wheelock Properties (Hong Kong) Limited is seeking a seasoned Community Engagement Manager to lead brand-building and resident programs across our premium developments in Hong Kong. You will plan and run campaigns, organize events, develop brand partnerships, and manage social media engagement.

The ideal candidate has at least 8 years in marketing or public relations, strong CRM experience, and excellent English, Cantonese, and Mandarin communication skills.

Qualifications

• Degree holder in Marketing, Communications, Business, Event Management, or relevant disciplines.
• At least 8 years of experience in marketing, public or media relations, with strong community engagement and event/partnership experience.
• Experience with premium/luxury loyalty programmes, VIP CRM, or affluent customer communities is advantageous.
• Familiarity with CRM systems, customer segmentation, and reporting/analytics.
• Strong communication, organization and stakeholder management skills.
• Ability to thrive in a fast-paced environment and be flexible.

Responsibilities

• Plan and run community campaigns and member engagement activities.
• Organize online/offline events and activations end-to-end.
• Develop partnerships with brands/vendors to support campaigns.
• Manage social media engagement and collect community feedback.
• Maintain CRM/customer database and provide basic insights/reporting.
• Coordinate internal stakeholders and external vendors; manage timelines and ROI.
• Keep up with digital/community trends and improve processes.

Skills

English

Chinese

Mandarin

Stakeholder management

Event planning

CRM systems

Partnerships

Education

Degree in Marketing

Degree in Communications

Degree in Business

Event Management

Job description

Wheelock Properties (Hong Kong) Limited is seeking a seasoned Community Engagement Manager to lead brand-building and resident programs across our premium developments in Hong Kong. You will plan and run campaigns, organize events, develop brand partnerships, and manage social media engagement.

The ideal candidate has at least 8 years in marketing or public relations, strong CRM experience, and excellent English, Cantonese, and Mandarin communication skills.