Senior Manager, Group Community Care & Engagement

FWD Insurance; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

FWD Group in Hong Kong seeks a seasoned communications and CSR professional to lead its Group Community Care programmes. You will design and manage initiatives that address social needs, raise financial and health literacy, and engage employees across markets.

The role requires a strong writing and storytelling background, experience in ESG reporting, and the ability to coordinate with stakeholders across multiple countries to measure impact and drive volunteerism.

Qualifications

• University degree or above.
• Fluency in written and spoken English.
• Over 5-year working experience, preferably spanning corporate social responsibility, corporate communications, employee engagement or related fields, with knowledge of the business and social sectors in FWD markets
• Proven ability on strategic planning, implementation, and project management skills
• Strong interpersonal skills that enable effective management with internal and external stakeholders
• Understanding of ESG reporting and data and project management preferred
• Strong communications background with the ability to develop and manage communications internally and externally across multiple channels, including employee communications, media, social media and digital platforms

Responsibilities

• Manage signature Group Community Care programmes that effectively address social needs and are scalable and sustainable.
• Develop and execute internal and external communications, storytelling, promotional materials, campaigns, and creative content to drive engagement with Community Care initiatives
• Responsible for performance measurement and reporting of Community Care targets
• Work with Community Care Leads across all FWD markets to enhance knowledge sharing and guide meaningful local Community Care initiatives
• Consolidate data and collect local market insights to measure effectiveness of programmes
• Drive volunteerism activities to deepen employee engagement and shared sense of responsibility towards the community
• Maintain and enhance the volunteer platform to encourage more employee engagement and volunteering opportunities

Job description

FWD Group in Hong Kong seeks a seasoned communications and CSR professional to lead its Group Community Care programmes. You will design and manage initiatives that address social needs, raise financial and health literacy, and engage employees across markets.

The role requires a strong writing and storytelling background, experience in ESG reporting, and the ability to coordinate with stakeholders across multiple countries to measure impact and drive volunteerism.