Strategic Change Delivery Manager

Sourcing Services eFinancialCareers; Hong Kong; On-site; HKD 850,000 - 1,250,000; Full time

Job summary

Sourcing Services eFinancialCareers is recruiting a Change Delivery Manager / Assistant Change Delivery Manager in Hong Kong. The role focuses on planning, tracking and coordinating cross-functional projects, defining requirements, managing UAT, and overseeing deployments within a banking/financial environment.

You will work closely with Business Units and IT to optimize prioritization, drive change adoption, and ensure alignment with the bank’s strategic objectives.

Qualifications

• 3–5 years of business analyst experience with at least 2–3 years in managing operations or technology in banking/financial services
• Strong understanding of program and project management principles and enterprise frameworks
• Process orientation with experience in policies, procedures, operational control, QA, compliance monitoring and risk management
• Ability to identify risks and issues and drive to achieve goals despite obstacles
• Strong orchestration and design-thinking abilities
• Motivation to initiate ideas and formulate plans
• Excellent influencing skills and stakeholder engagement abilities
• Strong interpersonal and communication skills in English and Chinese

Responsibilities

• Plan, track, and manage project milestones, coordinate cross-functional tasks
• Assist to define user requirements, write specifications, and manage UAT
• Identify drivers with Business Units to improve prioritization and streamline processes
• Oversee production deployment, system migration, and post-implementation reviews
• Bridge communication gaps between business units and IT, manage stakeholder engagement and drive change adoption
• Support the bank in customer-centricity, process excellence and resource optimization aligned with strategy
• Promote new thinking and creative solutions to address issues and mitigate risks
• Communicate effectively with stakeholders and secure buy-in
• Demonstrate strong teamwork and collaboration
• Maintain high standards of professional and ethical conduct

Skills

Project planning

Stakeholder engagement

Change management

Requirements gathering

UAT coordination

Communication skills

Team collaboration

Education

University degree in Business, Computer Science, Information Technology or related disciplines

Job description

Sourcing Services eFinancialCareers is recruiting a Change Delivery Manager / Assistant Change Delivery Manager in Hong Kong. The role focuses on planning, tracking and coordinating cross-functional projects, defining requirements, managing UAT, and overseeing deployments within a banking/financial environment.

You will work closely with Business Units and IT to optimize prioritization, drive change adoption, and ensure alignment with the bank’s strategic objectives.