Store Manager: Elevate Customer Service & Sales Growth

MM HK Retail Limited; Hong Kong; On-site; HKD 391,000 - 580,000; Full time

Job summary

UR FASHION GROUP (THAILAND) CO., LTD. in Hong Kong Island, HK is seeking a Store Manager/Assistant Store Manager to lead our Max Mara brands. The role requires a strong track record in managing a fashion shop and delivering outstanding customer service.

You will join MM HK Retail Limited, overseeing store operations, coaching staff, and driving commercial results while maintaining the brand's premium standards across promotions and fashion trends.

Qualifications

• Experience delivering high level customer service in a fashion retail environment.
• Proven ability to drive sales with a commercial mindset.
• Strong interpersonal and communication abilities across all levels of the organization.

Responsibilities

• Ensure a high level of customer service in your store and follow up on the results
• Maximize sales opportunities by having a commercial focus
• Plan and work towards specific goals with the shop management team
• Establish and implement policies, goals, objectives, and procedures for the brand, i.e. marketing promotions, sales activities
• Provide training and evaluate subordinates’ performance, recommending promotion and job enhancement

Skills

Customer service

Sales focus

Interpersonal skills

Communication skills

Coaching skills

Fashion sense

Job description

UR FASHION GROUP (THAILAND) CO., LTD. in Hong Kong Island, HK is seeking a Store Manager/Assistant Store Manager to lead our Max Mara brands. The role requires a strong track record in managing a fashion shop and delivering outstanding customer service.

You will join MM HK Retail Limited, overseeing store operations, coaching staff, and driving commercial results while maintaining the brand's premium standards across promotions and fashion trends.