Store Manager

FMG; Hong Kong; On-site; HKD 279,000 - 502,000; Full time

Job summary

FMG is seeking a Store Manager/Assistant Store Manager to lead daily store operations, drive sales, and optimize merchandising. The role focuses on product presentation, inventory control, and effective communication with the team to ensure top store performance.

The ideal candidate will have a diploma or higher with at least three years in apparel retail, strong leadership, and excellent interpersonal skills to motivate staff and deliver exceptional customer experiences.

Qualifications

• Diploma or above with 3+ years in retail, preferably apparel.
• Strong leadership and staff development abilities.
• Excellent written and verbal communication skills.
• Proven organizational and analytical skills.
• Proactive in driving sales and creating selling opportunities.
• Strong merchandising and fashion knowledge to boost business.
• Effective routines for team communication and productivity.
• Constructive feedback and conflict resolution skills.

Responsibilities

• Achieve category sales targets by executing store sales plans and managing daily/weekly/monthly operations.
• Handle product introduction, visual merchandising, and sell-through tracking.
• Analyze product information to make informed sales plans and improve product management.
• Support inventory control and timely reporting to store manager.
• Coach and train sales associates; assist in development plans and daily store operations.

Skills

Leadership

Communication

Analytical skills

Proactive selling

Merchandising

Team coaching

Education

Diploma or above

3+ years retail apparel

Job description

Store Manager/Assistant Store Manager (SM/ASM)

JOB DESCRIPTION

• 1) Responsible for achieving category sales target by following store sales plan and managing daily, weekly and monthly sales operation
• 1) Responsible for new product and visual merchandising
• 2) Responsible for tracking product sell-through
• 3) Responsible for making sales plans by analyzing product information and relevant data
• 4) Assist in perfecting the product management process
• 5) Effectively control and manage inventory
• 6) Routinely report sales to store manager

• 1) Monitor daily shift work and ensure smooth store operation
• 2) Ensure store operation under company standard process and procedure
• 3) Ensure store VM in BENLAI way
• 4) Monitor and manage VM routinely to provide customers with a high standard of satisfaction at any time

• 1) Coach and train sales associates, ensuring that sales associates is able to complete tasks independently
• 2) Assist store management in building a sales associate development plan
• 3) Daily store operation work

REQUIREMENTS

• *A diploma or above, with at least 3 years of retail experience, working in the apparel business is preferred
• *Ability to provide leadership, motivate and develop staff through company values
• *Excellent written and verbal communication skills
• *Proven organizational and analytical skills
• *Ability to be proactive to drive sales by creating selling opportunities
• *Strong merchandising skills with the ability to drive the business through creativity and extensive fashion knowledge
• *Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
• *Ability to provide feedback in a constructive and professional way
• *Ability to handle conflict and resolve problems constructively
• *Experience in administrating progressive discipline processes and performance management
• *Able to do shift work, station in-store