Solution Manager (Internet Data Center)

China Mobile International Limited; Hong Kong Island; On-site; HKD 900,000 - 1,100,000; Full time

Job summary

China Mobile International Limited in Hong Kong invites a senior IDC solution design professional to translate customer needs into robust architecture and IDC workflows. You will oversee design, provisioning support, and daily operation across A-end and B-end customers, with a focus on risk management and timely reporting.

The role requires strong server and network knowledge, big data/AI experience, and fluency in English and Mandarin, plus the ability to coordinate with overseas clients

Qualifications

• Bachelor's degree or above.
• IDC technical support experiences are preferred.
• Minimum 7 years of experience. Candidate with less experience may consider.
• Familiar with the functions of server, network and other network hardware and software.
• Experiences in big data, AI computing, Internet and other related fields.
• Excellent teamwork skills, hardworking, self-motived and able to work under pressure.
• Excellent written and verbal communication skills in both English and Mandarin.

Responsibilities

• Provide IDC solution design according to customer needs, ensure architecture and system design to meet customer requirements and provide daily IDC business support.
• Manage IDC demands and maintain IDC daily operations, including opportunity collection, schedule monitoring, procurement support, solution support and other IDC services.
• Familiar with IDC business and technical support progress.
• Study IDC tech evolution and design CMI IDC solutions and support methods.
• Provide regular progress updates during the IDC project lifecycle for A-end and B-end customers.
• Conduct risk management, optimize procedures, and consolidate updates in internal reports weekly and monthly.
• Work with overseas customers during non-office hours if necessary.

Skills

Server & Network

Big Data & AI

Teamwork & Communication

English & Mandarin

Education

Bachelor's degree or above

Job description

Provide IDC solution design according to customer needs, ensure architecture design, system design, IDC solutions to meet customer needs and provide daily IDC business support.

Manage IDC demands, maintain IDC daily business operation, including business opportunity collecting, schedule monitoring, IDC procurement supporting, IDC solution supporting and other IDC services.

Familiar with IDC business and technical support progress.

Study the technical evolution of IDC, and design CMI IDC solutions, IDC business managing and technical support methods.

Manage and provide regular progress update during the IDC business support project lifecycle for A-end and B-end customers.

Conduct risk management, procedure optimization and elevate all outstanding issue during provisioning stage. Consolidate, revise and update internal reports weekly and monthly.

Work with overseas customers during non-office hour if necessary.

Requirements

Bachelor's degree or above

IDC technical support experiences are preferred

Minimum 7 years of experience. Candidate with less experience may consider

Familiar with the functions of server, network and other network hardware and software

Experiences in big data, AI computing, Internet and other related fields

Excellent teamwork skills, hardworking, self-motived and able to work under pressure

Excellent written and verbal communication skills in both English and Mandarin

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Telecommunications & Internet Service Providers 1,001-5,000 employees

China Mobile International Limited (CMI) is a wholly-owned subsidiary of China Mobile. In order to provide better services to meet the growing demand in the international telecommunications market, China Mobile established CMI in December 2010, headquartered in Hong Kong, China. CMI has expanded its footprint in 39 countries and regions.

Leveraging the strong support by China Mobile, CMI is a trusted partner that provides comprehensive international information services and solutions to international enterprises, carriers and mobile users.

China Mobile International Limited (CMI) is a wholly-owned subsidiary of China Mobile. In order to provide better services to meet the growing demand in the international telecommunications market, China Mobile established CMI in December 2010, headquartered in Hong Kong, China. CMI has expanded its footprint in 39 countries and regions.

Leveraging the strong support by China Mobile, CMI is a trusted partner that provides comprehensive international information services and solutions to international enterprises, carriers and mobile users.