SME Banking Client Services Specialist

China, Beijing Branch; Hong Kong; On-site; HKD 300,000 - 420,000; Full time

Job summary

DBS Bank in Hong Kong is seeking a Customer Service professional to support counter services and respond to daily customer inquiries. You will assist operations to ensure smooth team workflows and coordinate with multiple departments to meet client needs. The role requires adherence to regulatory standards and bank policies.

The ideal candidate has a degree in business/finance, strong communication skills, and a collaborative mindset to work within a busy bank environment at Mira Place Tower A.

Qualifications

• Degree holder in business, economics or finance preferred.
• Strong communication with internal and external departments.
• Good PC skills and teamwork spirit.

Responsibilities

• Provide efficient general counter service and handle daily enquiries with a customer-oriented approach.
• Support operations to facilitate team business and coordinate with various counterparties for customer satisfaction.
• Comply with regulatory requirements and bank policies, lending guidelines and procedures.

Skills

Customer service

Communication

Teamwork

Education

Bachelor's degree in business/economics/finance

Tools

Microsoft Office

Job description

DBS Bank in Hong Kong is seeking a Customer Service professional to support counter services and respond to daily customer inquiries. You will assist operations to ensure smooth team workflows and coordinate with multiple departments to meet client needs. The role requires adherence to regulatory standards and bank policies.

The ideal candidate has a degree in business/finance, strong communication skills, and a collaborative mindset to work within a busy bank environment at Mira Place Tower A.