Senior Corporate Banking Client Specialist

DBS Bank (Hong Kong) Limited; Hong Kong; On-site; HKD 600,000 - 800,000; Full time

Job summary

DBS Bank (Hong Kong) Limited is seeking a Customer Service Officer for Large Corporate within Institutional Banking Group. The role focuses on delivering exceptional service to a diverse corporate client base, onboarding accounts, and ensuring compliant, seamless transactions.

You will work with cross-functional teams to resolve inquiries, streamline interactions, and support client-centric initiatives while maintaining accurate documentation.

Qualifications

• Minimum 10 years of client-facing banking experience.
• Strong communication and interpersonal skills.
• Proficient in data analysis and problem-solving.
• Adaptable and able to work in a fast-paced environment.
• Collaborative team player with cross-functional collaboration.
• Fluent in English, Cantonese and Putonghua.

Responsibilities

• Provide exceptional client service and support to a diverse portfolio of corporate banking clients
• Assist in onboarding and maintenance of client accounts, ensuring seamless transactions and compliance with bank policies
• Collaborate with cross-functional teams to address client inquiries, resolve issues, and enhance the overall client experience
• Proactively identify opportunities to improve processes and streamline client interactions
• Contribute to the development and implementation of client-centric initiatives and strategies
• Maintain accurate and up-to-date client records and documentation

Skills

Client service

Communication skills

Data analysis

Problem-solving

Multilingual (English Cantonese Putong

Job description

DBS Bank (Hong Kong) Limited is seeking a Customer Service Officer for Large Corporate within Institutional Banking Group. The role focuses on delivering exceptional service to a diverse corporate client base, onboarding accounts, and ensuring compliant, seamless transactions.

You will work with cross-functional teams to resolve inquiries, streamline interactions, and support client-centric initiatives while maintaining accurate documentation.