- Minimum 11 years of relevant experience in plant operation, facility management
- Able to be stationed full time at an outdoor industrial site
Job Purpose
The Site Operation Manager is responsible for the overall management, operation, safety, environmental compliance, and performance of all site facilities and operations of a recycling and waste processing facility operated under a Government service contract, covering material reception, sorting, processing, product storage, and distribution. The role is stationed full time on site, acts as the Contractor's day-to-day representative to the client, and ensures efficient delivery of services, achievement of production targets and key performance indicators (KPIs), and compliance with contractual requirements and the contract's operational performance requirements.
Key Responsibilities
- Manage day-to-day site operations and facility performance, with full accountability for throughput, product output, and product quality against contract targets and KPIs.
- Oversee the safe operation of all plants, machinery and equipment, including client-owned machines taken over under the contract, and coordinate with the engineering and maintenance team on availability and reliability.
- Design and manage the process flow from material reception, sorting and processing to product storage and distribution, and adjust it for inflow volumes, product mix and client requirements.
- Lead operational, maintenance and contractor teams, and build a trained, certified workforce with clear supervision and cover for every critical position.
- Ensure compliance with safety, environmental and statutory requirements, with authority to stop work and to approve the restart of operations after any incident.
- Manage operating costs and ensure spending stays well within the approved budget, including manpower, consumables, spare parts, utilities and subcontracted services.
- Own the weighing, record and reporting systems and ensure the accuracy and integrity of production, distribution, and KPI data submitted to the client.
- Ensure all site administration is in good order: contract submissions and reports, permits and licences, statutory records, staff documentation, training and certification records.
- Manage site logistics, including inbound and outbound vehicle flow, weighbridge throughput, product dispatch, off-site collection and mobile processing services when ordered by the client.
- Set and enforce product quality, storage and distribution standards for the facility's recycled products.
- Coordinate with clients, government representatives and stakeholders, acting as the Contractor's day-to-day representative on site.
- Manage emergency responses and business continuity plans, including surge inflows after adverse weather and the handling of complaints within contract response times.
- Lead mobilisation and launch readiness for new or taken-over sites, including the performance tests required under the contract.
- Apply, manage, and utilise multiple smart IoT devices, the company's big data platform, and new smart technologies in site operations, and lead the team in adopting them.
- Drive continuous improvement and operational efficiency.
Qualifications
- Bachelor's degree or above in Engineering, Environmental Management, or related discipline from a recognized university.
- Professional qualification such as HKIE membership is preferred.
- Minimum 11 years of relevant experience in plant operation, facility management, recycling, waste management, or industrial facilities, of which at least 5 years in a managerial role running a production or processing site.
- Demonstrated leadership experience managing multidisciplinary teams of supervisors, machine operators, drivers, and general workers.
- Experience operating a facility under a Government or public-sector service contract with operational performance requirements, audits, and monthly reporting is a strong advantage.
- Good command of written and spoken English and Chinese (Cantonese); Putonghua is an advantage.
- Construction Industry Safety Training Certificate (Green Card), safety supervisor or machine operator certifications, and a valid Hong Kong driving licence are advantages.
- Able to be stationed full time at an outdoor industrial site in the New Territories.
Technical Competencies
- Site Operations Management
- Facility & Asset Management
- Plant Operations & Maintenance
- Health, Safety & Environmental Management
- Contract Administration
- Budget & Resource Management