Site Manager

DXC Technology; Hong Kong; Hybrid; HKD 500,000 - 900,000; Full time

Job summary

DXC Technology in Hong Kong seeks an experienced Infrastructure Analyst to provide expert technical support and drive project implementations. The role focuses on monitoring, troubleshooting, and optimizing complex infrastructure systems while ensuring documentation and best practices are followed.

The ideal candidate has 5+ years of relevant experience, a strong data analytics mindset, and a commitment to continuous learning in a fast-paced environment.

Qualifications

• Bachelor's degree in a relevant field or equivalent mix of education and experience.
• Typically 5+ years of relevant work experience, with at least 2 years in a similar role.
• Proven experience in infrastructure technology analysis.
• Proficient in data analysis and problem-solving.
• Continuous learner staying updated with industry knowledge and technology.

Responsibilities

• Provide expert technical support in infrastructure services and respond to complex issues.
• Assist in implementing infrastructure projects and initiatives, executing assigned tasks.
• Monitor and troubleshoot infrastructure systems to ensure optimal performance.
• Collaborate with the team to improve infrastructure efficiency and resolve challenges.
• Develop infrastructure documentation including incident reports and configuration details.
• Apply deep technical knowledge to address infrastructure problems.
• Follow best practices and standards in infrastructure service delivery.
• Utilize critical thinking to solve infrastructure issues.

Skills

Data analysis

Problem-solving

Continuous learner

Technical analysis

Education

Bachelor's degree in a relevant field

Advanced degree preferred

Tools

Cisco CCNA

AWS Certified Solutions Architect

CompTIA Security+

Job description

Job Description:

Essential Job Functions:

• Provide expert technical support in infrastructure services, responding to complex issues and inquiries.
• Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks.
• Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance.
• Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.
• Participate in the development of infrastructure documentation, including incident reports and configuration details.
• Apply deep technical knowledge to address complex infrastructure-related problems.
• Follow established best practices and standards in infrastructure service delivery.
• Apply critical thinking and technical skills to find solutions to infrastructure issues.

Basic Qualifications:

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and problem-solving
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

• An advanced degree in a relevant field is a plus
• Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.