Sr Analyst II Infrastructure Services

DXC Technology Inc.; Hong Kong; Hybrid; HKD 420,000 - 640,000; Full time

Job summary

DXC Technology Inc. is seeking an experienced infrastructure analyst in Hong Kong to provide technical support and drive improvements across our infrastructure services.

You will work with the team on project implementations, monitor systems, and help maintain documentation while applying best practices to incidents and service delivery. The role requires a degree plus several years of relevant experience and professional certifications.

Qualifications

• Bachelor's degree or equivalent education with relevant field.
• 4+ years of infra experience, 1+ in similar role.
• Experience in infrastructure technology analysis.
• Data analysis and technical knowledge demonstrated.

Responsibilities

• Provide technical support in infrastructure services and respond to issues.
• Contribute to implementation of infrastructure projects.
• Monitor and troubleshoot systems for reliability and performance.
• Collaborate with team to improve infrastructure effectiveness.
• Support development of infrastructure documentation.
• Address infra challenges with technical knowledge.
• Follow best practices and standards in service delivery.
• Address incidents using technical skills.

Skills

Infrastructure analysis

Data analysis

Continuous learner

Industry knowledge

Education

Bachelor's degree in a relevant field

4+ years of relevant work experience

Tools

CompTIA Network+

Microsoft Certified: Azure Fundamentals

Google Associate Cloud Engineer

Job description

Job Description

Essential Job Functions:

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to the implementation of infrastructure projects and assignments.
• Monitor and troubleshoot infrastructure systems, ensuring reliability and performance.
• Work with the team to enhance infrastructure effectiveness and address technical challenges.
• Support the development of infrastructure documentation, including incident logs and configuration records.
• Apply technical knowledge to address infrastructure-related challenges.
• Follow established best practices and standards in infrastructure service delivery.
• Utilize technical skills to address infrastructure issues and incidents.

Basic Qualifications:

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 4+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and technical knowledge
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA Network+, Microsoft Certified: Azure Fundamentals, or Google Associate Cloud Engineer, are a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.

Learn more on dxc.com.