Sr Analyst II Infrastructure Services

DXC Technology; Hong Kong; On-site; HKD 360,000 - 480,000; Full time

Job summary

DXC Technology in Hong Kong seeks an experienced Infrastructure Analyst to support, monitor, and improve our enterprise infrastructure. You will work with a local team to address incidents, implement projects, and maintain documentation.

The role requires a 4+ year track record in infrastructure analysis, data analysis skills, and a commitment to ongoing learning and industry best practices. This position emphasizes collaboration, reliability, and adherence to standards in service delivery.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 4+ years in industry with at least 1+ year in a similar role.
• Proven infrastructure technology analysis experience.
• Proficiencies in data analysis and technical knowledge.
• Continuous learner staying updated with industry trends.

Responsibilities

• Provide technical support in infrastructure services.
• Contribute to implementation of infrastructure projects.
• Monitor and troubleshoot infrastructure systems for reliability.
• Collaborate with team to enhance infrastructure effectiveness.
• Support development of infrastructure documentation.

Skills

Infrastructure analysis

Data analysis

Technical knowledge

Problem solving

Continuous learner

Education

Bachelor's degree in a relevant field

Tools

CompTIA Network+

Microsoft Azure Fundamentals

Google Associate Cloud Engineer

Job description

Job Description:

Essential Job Functions:

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to the implementation of infrastructure projects and assignments.
• Monitor and troubleshoot infrastructure systems, ensuring reliability and performance.
• Work with the team to enhance infrastructure effectiveness and address technical challenges.
• Support the development of infrastructure documentation, including incident logs and configuration records.
• Apply technical knowledge to address infrastructure-related challenges.
• Follow established best practices and standards in infrastructure service delivery.
• Utilize technical skills to address infrastructure issues and incidents.

Basic Qualifications:

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 4+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and technical knowledge
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA Network+, Microsoft Certified: Azure Fundamentals, or Google Associate Cloud Engineer, are a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

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