Shipping Clerk

COSCO SHIPPING CONTAINER LINE AGENCIES LIMITED; Hong Kong Island; On-site; HKD 201,000 - 290,000; Full time

Job summary

Mediterranean Shipping Company (Hong Kong) Limited is seeking a Shipping Coordinator to handle booking, documentation and customer inquiries in Hong Kong. You will ensure timely export documents, coordinate with divisions for shipment follow-up and address customer requests politely and promptly.

Ideal candidates hold a related diploma, strong Chinese/English communication, proficient MS Office skills, and a proactive, cooperative approach.

Job description

Handle booking/ documentation arrangements

Prepare export documents timely and accurately

Handle customer enquiries timely and tactfully

Co-ordinate with concern division for shipment follow up

Follow up the requests and complaints from customers

Perform other ad hoc tasks as assigned

Requirements:

• Major in Shipping/Logistics/Supply Chain or other related disciplines
• Good communication, interpersonal and problem solving skills
• With highly proactive and cooperative
• Good command of spoken and written in Chinese & English
• Proficient PC skills and MS Office

Job Responsibilities:

• Attends all vessels in Hong Kong in order to ensure that they are in compliance with all pre-arrival and departure formalities.
• Supervises and coordinates with sub-contractors, terminals or other local parties related to vessel/cargo operations, bunkering, crew change, crew medical assistance, spare parts shipment/delivery Cash-To-Master.
• Reports timely the work progress to Principals/Owners/Management of the company.

Job requirements:

• F5 or above in related disciplines
• Good command of written and spoken English, Chinese and Mandarin
• Customer focus, good interpersonal and negotiating skills
• Computer literate with emphasis on MS Office and Excels
• Hold a valid Hong Kong driving license

Mediterranean Shipping Company (Hong Kong) Limited