Service Operation Supervisor

Johnson Controls; Hong Kong; On-site; HKD 300,000 - 480,000; Full time

Job summary

Johnson Controls in Hong Kong is seeking a field-facing technician to join the Service team. You will carry out maintenance works and provide technical support to customers on site in Hong Kong, ensuring high-quality service and response times.

The role emphasizes hands-on HVAC maintenance, BMS familiarity, and customer-focused problem solving. You will plan and coordinate crews, assign tasks, monitor performance, and ensure adherence to safety and quality standards while supporting project

Qualifications

• 5 years' related experience in HVAC installation and maintenance project.
• Knowledge of BMS configurations and BMS start up procedures and troubleshooting.
• Comprehension of equipment installation and operations manuals.

Responsibilities

• Carry out maintenance works and technical supports to customers.
• Plan and coordinate crews with tasks to be performed and monitor performance.

Skills

HVAC installation experience

Maintenance project experience

BMS configurations knowledge

BMS start-up procedures

Troubleshooting

Job description

What you will do

This person will join the Service team in Hong Kong. He/she will carry out maintenance works and technical supports to customer.

How You Will Do It

• Plan and coordinate crews with tasks to be performed and monitor performance

What we look for

• 5 years' related experience in HVAC installation and maintenance project
• Knowledge of BMS configurations as well as BMS start up procedures and troubleshooting
• Comprehension of equipment installation and operations manuals

Preferred

• Good communications skills and organization skills
• Attention to detail
• Excellent work ethic
• Proven ability to supervise, lead and develop others