HK - Service Engineer (Power)

Vertiv Co; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

Vertiv Co is seeking a field service technician in Hong Kong to perform maintenance and repair on UPS and critical power systems. The role involves on-site support, diagnosing issues, and communicating effectively with clients to meet power-related requirements.

Ideal candidates hold a degree or diploma in Electrical/Electronic Engineering and have 1–2 years of relevant experience, with proficiency in English and Cantonese for technical documentation and customer interactions.

Qualifications

• 1-2 years' experience in maintenance and repair of power systems (UPS or critical infrastructure).
• Degree or diploma in Electrical/Electronic Engineering or related technical discipline.
• Strong communication and customer service skills for liaising with clients.
• Proficiency in English and Cantonese; ability to understand technical manuals.

Responsibilities

• Executing scheduled and unscheduled maintenance on power systems including UPS and critical power equipment.
• Troubleshooting and diagnosing technical issues and implementing effective solutions.
• Providing on-site support and liaising with customers to understand power-related requirements.
• Maintaining detailed records of service interventions and providing comprehensive reports.
• Collaborating with the Vertiv team to share knowledge and best practices.
• Adhering to health, safety and environmental regulations.

Skills

Troubleshooting

Customer service

Communication

Education

Electrical/Electronic Engineering degree or diploma

Tools

UPS maintenance

Job description

Job Description

• Executing scheduled and unscheduled maintenance on a range of power systems, including uninterruptible power supplies (UPS), and other critical power equipment
• Troubleshooting and diagnosing technical issues, and implementing effective solutions in a timely manner
• Providing on-site support and liaising with customers to understand their power-related requirements and concerns
• Maintaining detailed records of all service interventions and providing comprehensive reports
• Collaborating with the wider Vertiv team to share knowledge and best practices
• Adhering to all relevant health, safety and environmental regulations

What We're Looking For

• Degree or diploma in Electrical/Electronic Engineering or a related technical discipline
• 1-2 years' experience in the maintenance and repair of power systems, such as UPS, or other critical infrastructure
• Familiarity with power system components, troubleshooting techniques, and commissioning procedures
• Strong communication and customer service skills to liaise effectively with clients
• Ability to work independently as well as collaboratively within a team environment
• Proficient in English and Cantonese, with the ability to understand technical manuals and documentation.